Senior Product Manager (Endpoint)

• We are hiring a Senior Product Manager to own our endpoint product area
• You will own a meaningful piece of the business: shaping strategy for your area, driving it from problem definition through GA and iteration, and being accountable for the results
• You will have a strong voice in where the endpoint product goes, and you will own the tradeoffs that get it there
• Our engineering team is highly technical, and you will work with them daily
• Engineering owns the solution design, but you will own the customer outcomes and business objectives
• You need to hold your own in those conversations, ask the right questions, and understand why endpoint is its own discipline
• This is a customer-facing role
• You will spend real time with enterprise security teams in roadmap reviews, executive briefings, and technical deep dives
• You will also work closely with our Sales Architects, Customer Success, Marketing, and Support, who are in front of customers every day and are one of your best sources of signal
• Understanding your audience will be key success factor, and you will need to know when to lean into technical aspects but also be able to articulate the value that the technical solutions provide to executive level buyers
• The endpoint product area
• Shape the strategy for our endpoint solution and translate company objectives into a roadmap you can defend
• Define scope, sequence the work, and make the tradeoff calls. Own them when they are questioned and adjust when needed
• Drive initiatives from discovery through general availability and post-launch iteration through a transparent and collaborative approach
• Report on outcomes: adoption, retention, deal impact. Shipping is not the finish line
• Customer engagement
• Meet directly with enterprise customers and prospects to validate problems before you commit to solutions
• Represent the product in roadmap reviews, executive briefings, and technical deep dives with security teams
• Turn scattered feedback into a defensible point of view, not a wish list
• Cross-functional execution
• Partner with engineering on requirements, architecture discussions, and delivery quality while balancing business priorities
• Work day to day with our Sales Architects on deal support, technical objections, and what they are hearing in the field
• Partner with Marketing, Customer Success, and Support so launches land and get adopted
• Work within Product / UX to ensure aligned prioritization and execution
• Surface risk early and drive it to resolution instead of reporting it

Benefits

• A Remote Native Global Team - As a remote first, completely distributed team, we recognize great talent can exist anywhere. We invite you to apply to a job you’re interested in and we’ll work a plan to meet your needs.
• Health & Wellness - We offer comprehensive health benefits to meet you and your family’s needs, including 100% covered Medical, Dental and Vision insurance for you and all your dependents.
• Competitive Compensation Packages - We offer competitive compensation packages with equity, depending on position, along with a generously matched retirement plan, unlimited PTO, paid sick time and holidays
• Future Planning & Time Off - We offer paid time off to take care of yourself! Relax and recharge on us. We also include paid parental leave, short & long term disability insurance, life insurance and more- Discussion, read an architecture doc, ask the right questions, and push back credibly
• Willingness to travel to customers, roughly 30 to 40%, often in concentrated stretches
• A track record you can walk through in detail: what you owned, what you decided, what shipped,and how you it drove business impact
• Strong written and verbal communication with both engineers and executives
• B2B enterprise products sold to external customers, in a customer-facing capacity. Not internal tools or platform operations
• Engineering owns the solution; you must keep up with them and question when necessary
• Endpoint experience. You have shipped agent-based software that runs on customer machines and you understand the nuances: deployment at scale, performance footprint, OS behavior, telemetry, upgrade and rollback, and what breaks in production
• Area rather than a queue of assigned features
• Technical aptitude to work with a highly technical engineering team. You can follow a design
• 5+ years in product management, with several of those years at a senior or lead level owning an
• Endpoint security or endpoint management background (EDR, EPP, anti-ransomware, systems management) at a vendor where the agent was the product
• Startup or high-growth environment experience
• Applied AI or ML in a shipped product