Senior Production Engineer (Managed Cloud)

• At Crusoe, our Production Engineering team ensures the reliability and scalability of Crusoe’s AI-optimized cloud platform
• We’re looking for a Senior Production Engineer with a strong background in distributed systems and cloud services to help us build and deliver a seamless Cloud experience at scale
• This role is central to delivering highly available, performant, and cost-efficient AI infrastructure that powers compute-intensive, latency-sensitive workloads for our customers
• Design and operate reliable managed AI services with a focus on serving and scaling LLM workloads
• Define, measure, and improve SLIs/SLOs across to ensure performance and reliability targets are met
• Collaborate with AI, platform, and infrastructure teams to optimize large-scale training and inference clusters
• Automate observability by building telemetry and performance tuning strategies for latency-sensitive services
• Investigate and resolve reliability issues in distributed AI systems using telemetry, logs, and profiling
• Contribute to the architecture of next-generation distributed systems purpose-built for AI-first environments

Benefits

• Health & wellbeing: Comprehensive health benefits designed to support your overall wellness
• Time away: Paid time off for vacations, family bonding, and unexpected needs
• 401(k) match: Build your financial future with our 401(k) matching program
• Mental wellness: Resources and support for your emotional wellbeing and navigating life’s challenges- We’re looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services
• If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe
• Strong collaboration and communication skills
• Designing fault-tolerant systems and automated testing strategies
• SRE mindset and experience (whether or not under the SRE title) including:
• Ability to thrive in a fast-paced, mission-driven environment
• Defining and measuring SLIs/SLOs
• Demonstrated experience in distributed systems design and implementation
• Building monitoring and observability systems
• Familiarity with Kubernetes or container orchestration platforms
• Driving performance and reliability improvements
• Strong software engineering background — experience building production-grade systems beyond scripting or Bash
• Proficiency in at least one modern programming language (Python, Go, Java, C++)