Senior Program Director

Job Overview

The Program Director is responsible for the overall operation, compliance, quality, safety, staffing, and performance of the Rian Ryelee Foundation's VA Program.

Essential Duties & ResponsibilitiesProgram Administration

• Direct day-to-day operations of the 24-bed veteran housing program.
• Ensure all residential locations remain operational and inspection-ready.
• Maintain compliance with the approved program scope.
• Coordinate with the assigned VA Liaison and participate in frequent meetings with Board staff.
• Participate in frequent meetings, technical assistance, monitoring, and inspections.

Veteran Services

• Ensure Veterans receive low-barrier access consistent with the approved program.
• Ensure individualized case management is provided.
• Monitor permanent-housing progress.
• Ensure coordination with VA, HUD-VASH, SSVF, Coordinated Entry, HMIS, and community resources.

Staffing & Supervision

• Supervise program personnel.
• Maintain adequate 24/7 staffing at the Low Demand site.
• Establish schedules and backup coverage.
• Conduct performance evaluations.
• Ensure required training remains current.

Compliance & Quality Assurance

• Review incident reports.
• Monitor census and bed utilization.
• Review discharge and transfer documentation.
• Monitor program outcomes.
• Maintain inspection readiness at all times.
• Ensure corrective actions are completed.
• Ensure all documentation and reports are generated and maintained utilizing the RRF Secured Technology System.
• Ensure regulations are strictly followed according to RRF Policy Manuals.

Financial Oversight

• Coordinate with the Finance Department..
• Review monthly bed-day calculations.
• Review voucher submissions.
• Monitor budget-to-actual performance.
• Ensure supporting documentation is maintained in a safe and secured system.
• Coordinate preparation of required financial reports.

-----Qualifications & RequirementsMinimum Qualifications

• Education: Bachelor's /Master’s degree in social services, human services, public administration, business, nonprofit management, or a related field.
• Experience: Demonstrated experience managing human-services, housing, homeless-services, Veteran-services, or similar programs.
• Supervisory Experience: Demonstrated leadership and supervisory experience.
• Knowledge: Strong understanding of homelessness, supportive housing, and community resources.
• Skills:
• Ability to maintain confidential records.
• Ability to work effectively with Veterans experiencing complex housing and behavioral-health barriers.

Required Training

• Program policies and regulations
• Low-barrier / same-day access procedures
• Veteran eligibility and referral procedures
• Incident reporting
• Suicide prevention and crisis response
• Trauma-informed care
• De-escalation techniques
• Substance-use and overdose response
• Naloxone/OEND education
• CPR/First Aid
• HMIS and data privacy training
• GPD census
• Resident rights
• Fire safety & emergency preparedness
• Infection prevention & communicable disease control
• Medication procedures
• Reporting requirements
• Person-centered care
• Nutrition
• HUD Housing Counseling
• MSHDA Housing Policies

-----Performance Standards

The Director is responsible for ensuring:

• Required staffing is maintained at all times.
• The Low Demand (LD) site has continuous paid coverage.
• Veterans receive required services.
• Records and documentation are complete and accurate.
• Incidents are reported properly and in a timely manner.
• Census and billing records reconcile.
• The program remains inspection-ready.
• Permanent-housing performance is actively monitored.
• Individualized Service Plans (ISP) are carried out with integrity.

Pay: $66,293.36 - $79,837.16 per year

Benefits:

• Dental insurance
• Health insurance

Work Location: On the road