Senior Program Manager

Role & responsibilities

• Lead and manage end-to-end program planning, execution, and delivery across multiple projects.
• Define program objectives, timelines, milestones, and resource requirements in alignment with business goals.
• Collaborate with cross-functional teams including Engineering, Product, Operations, Finance, and Business stakeholders.
• Monitor project progress, identify risks and dependencies, and implement mitigation strategies.
• Drive stakeholder communication by providing regular status updates, reports, and executive presentations.
• Manage program budgets, resource allocation, and operational efficiency to ensure successful delivery.
• Establish and improve program management processes, governance frameworks, and best practices.
• Track KPIs, OKRs, and program performance metrics to measure business outcomes.
• Facilitate decision-making, resolve escalations, and ensure timely completion of deliverables.
• Mentor project managers and support continuous improvement across program teams.

Preferred candidate profile

• 5 to 10 years of experience in Program Management, Project Management, or related roles.
• Proven experience managing complex, large-scale cross-functional programs.
• Strong leadership and stakeholder management abilities with excellent communication skills.
• Proficiency in Agile, Scrum, Waterfall, and hybrid project management methodologies.
• Experience using tools such as Jira, Confluence, Microsoft Project, Asana, or similar platforms.
• Strong analytical, problem-solving, and risk management capabilities.
• Ability to manage multiple priorities in a fast-paced business environment.
• Experience in technology, IT, product, consulting, or operations domains is preferred.
• Bachelor's degree in Engineering, Computer Science, Business Administration, or a related field.
• MBA, PMP, PRINCE2, or Agile/Scrum certifications will be an added advantage.