Senior Program Manager

Senior Program Manager (CGT) The actual location of this job is in Singapore.

This critical role partners closely with our customers to successfully deliver programs. As a Senior Program Manager, you will be responsible for building strong, trusted relationships and ensuring programs are executed in line with expected quality, timelines, and cost.

You will act as a strategic partner to our customers, working closely with them to understand their needs while driving alignment and leading internal teams to ensure effective program delivery.

office‑first role. Working together in person supports close, real‑time collaboration and team alignment, enabling us to deliver our best work. You will work primarily in the office, with the flexibility to work remotely for 20% of your time (one day per week).

What you will get:
●    An agile career and dynamic working culture.
●    An inclusive and ethical workplace.
●    Compensation programs that recognize high performance.
●    A variety of benefits dependent on role and location.
The full list of our global benefits can be found here: https://www.lonza.com/careers/benefits.

What you will do:

• Be  the  interface  between  the  Customer  and  Lonza  to  ensure execution and delivery  according  to  Lonza  and  the  Customer’s  expectations. 
• Understand the Customer’s needs and represent their interests by acting as their advocate on-site.
• Utilize  all  PM  Standard  Work  processes  to  effectively  manage projects and to be fully  accountable  for  all  operational  aspects  in  leading and  motivating cross functional project teams to deliver on all scope objectives with the highest level of quality.
• Ensure  Customer  satisfaction  throughout  the  life cycle  of  the  program  through collaborative  relationship  management.
• Develop and share best practices in PM tools and methodologies at local level and ensure  adherence to Global  Program and  Project Center of Excellence (PPM
• CoE) Standards, including maintenance of data integrity excellence in Planview.
• Uphold  data  integrity  principle  in  accordance  to  Lonza  policies and proactively evaluate, identify and improve data integrity process.
  What we are looking for:
• Degree in a Life Sciences related field or equivalent experience with commercial acumen or experience in project planning; PMP Certification highly desired.
• Experience working in FDA supervised biotech/pharma industry with tried experience in a project management capacity.
• Relevant business and customer interaction experience in a CDMO highly preferred, but not crucial.
• Knowledge base of clinical research strongly preferred, with experience of moving pharmaceutical products from clinical into commercial manufacturing environments an advantage.
• Statistical techniques and failure analysis, validation concepts.
• Excellent communication and negotiation skills to be applied at high level.
• Excellent soft skills to build proven relationship within the global network, e.g. with customers, key accounts, and program management.