Senior Program Manager

The mission of the New Jersey Chapter, American Academy of Pediatrics (NJAAP) is the attainment of optimal health, safety, and well-being of New Jersey’s children (infants, children, adolescents, young adults). In support of this mission, the Chapter also provides a wide range of programs and continuing education opportunities designed to equip pediatric professionals with the knowledge and tools needed to deliver exceptional care. Our educational and quality improvement programs for pediatric providers aim to prevent illness, abuse, and neglect, and promote wellness and care management for children.

Job Summary

The Senior Program Manager is a member of the NJAAP team assigned to one or more grant-funded initiatives. Working under the direction of chapter leadership, this role provides high-level program management, partner and practice engagement, quality improvement support, data coordination, educational planning, and grant reporting support to ensure timely completion of program deliverables and alignment with funder requirements, organizational priorities, and NJAAP’s mission.

The Senior Program Manager exercises independent judgment and discretion, may supervise or support the work of program staff and consultants, and may represent NJAAP externally with practices, partners, coalitions, and other stakeholders. This is an exempt position.

RESPONSIBILITIES

Organization & Team Engagement

• Participate in NJAAP team meetings and agency functions as a member of the NJAAP team.
• Collaborate closely with chapter leadership, program staff, consultants, and external partners to support program goals, timelines, and deliverables.
• Represent NJAAP professionally with healthcare professionals, community partners, funders, coalitions, and other stakeholders, as assigned.
• Provide guidance and support to program team members to promote coordination, consistency, and timely completion of assigned work.

Program Leadership & Practice Engagement

• Serve as a primary liaison to participating practices and program partners to support implementation of grant-funded initiatives.
• Coordinate and monitor completion of contracted deliverables, including practice engagement, data collection, educational participation, and reporting requirements.
• Oversee or support onboarding of participating practices, including coordination of orientation activities, technical assistance, and implementation support.
• Provide quality improvement support to participating practices, including coaching coordination, documentation of practice progress, and participation in practice-level technical assistance activities.
• Maintain accurate records related to participating practices, clinicians, implementation status, deliverables, and other program tracking needs.
• Support ongoing communication with practices and partners to identify needs, address barriers, and promote successful program participation.
• Support coordination with the Medical Director/Co-Principal Investigator and other project partners as needed for program oversight, planning, sustainability, replication, and required submissions.

Education & Learning Activities

• Coordinate and co-facilitate learning collaboratives, communities of practice, trainings, and other educational activities.
• Collaborate with faculty, speakers, consultants, and staff to support planning, communication, and delivery of educational programming.
• Support continuing education planning, applications, and documentation.
• Support alignment between practice-focused learning activities and broader statewide educational training efforts.

Data, Evaluation & Reporting

• Oversee routine data collection and review program performance metrics.
• Maintain evaluation tools and program tracking systems.
• Reconcile program records on a routine basis to support funder, grant, and internal reporting requirements.
• Generate and interpret data reports to support program improvement and grant requirements.
• Co-lead preparation of program reports, including monthly, quarterly, and funder-required reports.

Partnerships & External Representation

• Represent NJAAP in coalition meetings, committees, partner meetings, and technical assistance activities.
• Lead or support follow-up activities related to coalition participation, partner engagement, billing technical assistance, and practice support.
• Develop and maintain collaborative relationships with healthcare professionals, community organizations, and other stakeholders.

Other Duties

• Perform other duties as assigned to support program and organizational priorities.

KNOWLEDGE, SKILLS & ABILITIES

• Demonstration of highly professional interpersonal and communication skills.
• Ability to communicate effectively in writing and verbally with staff, pediatric clinicians, healthcare professionals, partners, consultants, and stakeholders.
• Ability to represent NJAAP professionally in public, professional, and coalition settings.
• Knowledge of program planning, implementation, evaluation, and reporting.
• Knowledge of quality improvement approaches and ability to support practice-level implementation activities.
• Ability to interpret program data and use findings to support implementation, reporting, and continuous improvement.
• Strong organizational skills and ability to manage multiple priorities, timelines, deliverables, and partner relationships.
• Ability to establish priorities, anticipate program needs, work independently, meet deadlines, and proceed with objectives autonomously.
• Willingness to stretch existing skills, take initiative in developing higher-level program management competencies, and assume increasing responsibility as program and organizational needs evolve.
• Ability to work as a contributing member of interdisciplinary program and organizational teams.
• Ability to coordinate schedules and meetings using platforms such as Microsoft Outlook, Microsoft Teams, Zoom, and Doodle.
• Willingness to work flexible hours on occasion based on agency or program priorities.
• Ability to lift approximately 20 lbs.
• Ability to drive to venue locations statewide for meetings and/or events with own transportation.
• Willingness to learn new skills needed to meet program and Chapter requirements

COMPUTER COMPETENCY

• Microsoft Office (Word, Excel, PowerPoint)
• Google (Drive, Slides, Sheets, Docs)
• Zoom technology for external meetings and webinars
• SurveyMonkey for surveys and forms
• Email applications (i.e., Microsoft Outlook, Constant Contact)
• Microsoft 365 (i.e., Teams, Outlook Calendar, SharePoint, Forms)

EXPERIENCE

Bachelor's degree required. Master's degree preferred. Two to three years of supervisory experience, including supervision or coordination of staff, consultants, or project team members, is required. Three to five years of experience managing healthcare, public health, nonprofit, or grant-funded programs strongly preferred. Experience working with pediatric or primary care practices, behavioral health integration, substance use prevention or early intervention, Project ECHO, data tracking, and funder reporting is preferred.

Pay: $65,000.00 - $75,000.00 per year

Work Location: Hybrid remote in Plainsboro, NJ 08536