Senior Program Manager

About the Role:

As a Senior Program Manager, you will lead a team supporting one of CBRE's global banking clients, overseeing the delivery of complex capital projects and real estate initiatives across the EMEA region. You will be responsible for managing large-scale, cross-functional programmes that support the client’s corporate real estate portfolio, ensuring successful project delivery, stakeholder engagement, governance, and operational excellence. Working closely with both client and CBRE leadership teams, you will drive strategic initiatives, oversee project performance, and lead a team of project management professionals in delivering high-value workplace, infrastructure, and capital investment projects.

What You’ll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Oversee all phases of project management including procurement, contracting, planning, tracking, etc.
• Ensure that contract procurement, negotiation, execution, administration, and closeout are accurate, timely, and compliant.
• Monitor billing, accounts receivable collection, expense monitoring and control, staffing, and full P&L to EBITDA.
• Work cross-functionally with other business lines to achieve the company's strategic business objectives.
• Identify small to medium project risks, lead reviews, and develop risk mitigation and backup plans.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

What You’ll Need:

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. LEED AP, PMP, and CCM designations preferred.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.
• Intermediate math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.