Senior Program Manager (Enterprise Program Management Office)

• Chime is seeking a Senior Program Manager to join our Enterprise Program Management Office (EPMO), supporting the execution of high-priority, high-visibility, cross functional initiatives that shape Chime’s strategic direction, handpicked as mission critical by our C-Suite
• You’ll work across the entirety of Chime – Product, Engineering, Marketing, Operations, Compliance and more – to fully embed and drive the organizational backbone of this work by eliminating risks, ensuring clear communication and driving decisions that enable Chime’s strategy
• Lead large-scale, enterprise-wide programs that are high stakes, high impact, and highly visible across Chime
• Translate ambiguous company priorities into clear program strategies, milestones, decision paths, and execution plans
• Be self-driven and drive end-to-end ownership of cross-cutting strategic, cross-functional projects and programs in a dynamic, fast-paced environment
• Proactively identify program risks, dependencies, and changing circumstances, partnering with stakeholders to mitigate issues before they impact outcomes
• Build influential big picture storylines and communicate these narratives to build buy-in, adoption and drive results
• Partner directly with senior leaders and cross functional teams to drive accountability, accelerate progress, solve hard scaling initiatives
• Leverage AI and emerging tools to improve program management workflows, decision-making, communication, and team effectiveness

Benefits

• Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
• Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
• Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
• Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events- If you thrive in ambiguity, love solving hard problems, and have a track record of cross-functional impact, this is your chance to progress business strategy at one of the fastest-growing companies in FinTech
• Eagerness to leverage AI to enable you & Chime to work smarter, faster and more efficiently
• Deep experience in improving cross-functional operations & scaling systems
• Demonstrated success in highly cross-functional settings and ability to thrive in influence without authority environments
• You might have an MBA, PMP or experience working in Fintech
• A Bachelor’s Degree, with 8+ years of experience in a strategy, business operations, program management, and/or consulting role
• Excellent written and verbal communication with a proven track record of effectively interacting with and presenting to C-Suite and Senior leaders across different teams, such as product, engineering, and marketing
• Skilled at managing change and multiple workstreams at once
• Exceptional ability devising simple, scalable solutions to complex problems, complemented by outstanding program management skills
• Strong planning, prioritization, and multi-workstream management skills
• Ownership mentality, with the ability to identify and solve challenges independently and execute with minimal guidance, including proactive risk identification and mitigation strategies