Senior Program Manager (Eval Operations)

• Software Operations is the processing muscle behind Nuro Driver. We take the onroad miles our fleet collects and turn them into usable data, which becomes the foundation everything downstream depends on. Within Software Operations, Eval Operations holds the bar for safety and system testing, making sure our autonomous driving software is safe before it ever hits the road. It’s careful, consequential work, and we take it seriously
• We’re looking for a Senior Program Manager, Eval Operations to help shape how software evaluation and validation come together across the company. You’ll join a team running complex pipelines across simulation, root cause analysis, and systems evaluation, and you’ll play a central role in keeping that work organized, prioritized, and moving forward
• This is a great role for a process-oriented leader who loves bringing structure to ambiguous, fast-moving problems. You’ll get up to speed on technical context quickly, weigh competing demands across multiple software teams, and bring clarity to what should happen next. You’ll partner closely with Autonomy Engineering and Systems Engineering, turning overlapping priorities into clear plans and helping the validation organization scale alongside the rest of the company
• Running the intake, triage, prioritization, and escalation processes that give the validation organization structure and predictability
• Refining workflows so they actually hold up as validation complexity grows, not just on paper but in how the work moves day to day
• Quickly orienting within active validation cycles by absorbing the technical context, identifying blockers, and articulating clear priorities across multiple software teams to keep work moving
• Partnering with Autonomy Engineering and Systems Engineering to align on validation requirements, manage competing demands, and drive clarity when priorities conflict
• Safeguarding data integrity across validation outputs so stakeholders can trust the results and act on them with confidence
• Managing capacity across external vendors and in-house resources
• Identifying risks early, planning mitigations, and escalating cross-functionally to keep critical deliverables on track under tight timelines
• Building the metrics, reporting, and review mechanisms that give leadership visibility into progress, risks, bottlenecks, and quality trends

Benefits

• Free Caltrain pass and commuter benefits
• Company stock options
• Work from home opportunities
• Health insurance- Structured problem-solving and risk management instincts
• High agency, with a track record of building process where none exists and influencing outcomes without direct authority
• Cross-functional stakeholder management, especially aligning competing engineering groups
• Experience coordinating delivery across onshore and offshore teams
• 5+ years in technical program management, engineering operations, or related roles where you’ve built and improved operating mechanisms for complex technical organizations
• A bachelor’s degree in a technical or business discipline, or equivalent practical experience
• Clear written and verbal communication with both technical and executive audiences
• Comfort defining KPIs, interpreting data, and turning outputs into clear decisions and recommendations
• Strong critical thinking and the ability to drop into an active validation cycle, absorb the technical context quickly, and articulate clear priorities across multiple software teams
• Background in software validation, QA, or quality engineering, with a working understanding of validation methodology
• Experience in AV, robotics, or safety-critical systems