Senior Program Manager (HR Operations)

• Astera Labs is scaling at breakneck speed to power the next generation of rack-scale AI infrastructure — and a fast-growing, globally mobile workforce needs an operations engine that never misses a beat
• As Senior Program Manager, HR Operations, you will own the programs that keep our people moving and our HR machine humming: driving immigration case management end-to-end, managing our external immigration service provider, and leading cross-functional HR Operations projects that scale with the business
• You will partner across HR, Legal, Talent Acquisition, and Finance to deliver flawless employee experiences while building the operational foundation a hyper-growth connectivity company depends on
• Lead end-to-end management of employment-based immigration cases (e.g., H-1B, L-1, TN, PERM, green card processes) across the employee lifecycle
• Serve as the primary point of contact for employees, hiring managers, and internal stakeholders on immigration matters, ensuring timely, accurate, and empathetic communication
• Track case status, deadlines, and compliance requirements, proactively escalating risks and driving cases to resolution
• Manage the relationship with Astera’s external immigration and HR service providers, holding vendors accountable to SLAs, quality standards, and turnaround times
• Partner with Legal and Finance to govern contracts, budgets, invoicing, and vendor performance reviews
• Establish reporting and metrics to monitor MSP effectiveness and continuously improve service delivery
• Lead and execute cross-functional HR Operations projects, from scoping through delivery, that scale processes and systems for a rapidly growing workforce
• Develop, document, and continuously improve standard operating procedures, workflows, and compliance controls
• Leverage Microsoft tools (Excel, SharePoint, Power Automate, Teams) to build dashboards, streamline workflows, and drive data-informed decisions
• Partner across HR, Talent Acquisition, Legal, IT, and Finance to ensure seamless, compliant, and efficient operations

Benefits

• Flexible time off in the US
• Parental leave
• 401K
• Retirement and pension plans
• Competitive medical, dental and vision plans- This is a high-impact, high-visibility role for someone who thrives on turning complexity into clean, repeatable processes
• If you love program management, care deeply about compliance and candidate experience, and want your work to directly enable Astera’s momentum, this role is for you
• 7+ years of experience in HR operations, program management, or immigration case management
• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Demonstrated experience managing employment-based immigration processes and working with external immigration counsel or service providers
• Strong proficiency with Microsoft tools (Excel, SharePoint, Teams, Power Automate) for reporting, workflow automation, and process management
• Proven program and project management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment
• Excellent communication, organization, and stakeholder management skills, with a high bar for accuracy and confidentiality
• Experience supporting HR operations and/or immigration in a high-growth technology or semiconductor company
• Familiarity with global mobility and cross-border immigration processes beyond the US
• PMP, SHRM-CP/SHRM-SCP, or related certification
• Strong analytical mindset with a track record of process improvement and operational scaling
• Experience managing MSP or vendor relationships, including SLA governance and performance metrics