Senior Program Officer – Contract

Mother’s Choice is a local charity serving the many children without families and pregnant teenagers in Hong Kong. We join hands with our community to give hope and change the life stories of vulnerable girls and babies. Our vision is to see every child in a loving family.

Position Description Funded by The Hong Kong Jockey Club Charities Trust, the Senior Program Officer provides operational, programme, and client-facing support for the Two Young Lives Project, which aims to improve the life trajectories of teenage parents and their young children in the community. Working closely with the Trajectory Development Coordinator (TDC) and multidisciplinary team, the role supports the coordination, promotion, and delivery of the project's three Early Intervention Service (EIS) components: Parent-Infant Education, Outreach Early Intervention, and Professional Capacity Building.

The Senior Program Officer is responsible for the effective day-to-day operation of the project, ensuring quality service delivery, stakeholder engagement, compliance with funder requirements, and achievement of project outcomes within approved timelines and budgets.

Job Responsibilities Programme Coordination and Delivery

• Coordinate the day-to-day implementation of the Two Young Lives Project, ensuring activities are delivered on time, within budget, and aligned with project objectives.
• Support the planning, promotion, coordination, and continuous improvement of EIS programmes, including Parent-Infant Education, Outreach Early Intervention, and Professional Capacity Building initiatives.
• Coordinate referrals, stakeholder communication, and follow-up activities to facilitate timely access to services and positive client experiences.
• Identify operational challenges, service gaps, and opportunities for enhancement, and support initiatives that strengthen programme quality, efficiency, and impact.
• Support the development of new or enhanced programme components, contributing ideas, research, and planning input in collaboration with the TDC and multidisciplinary team.

Stakeholder Engagement and Capacity Building

• Engage with clients, parents, carers, families, and community partners through programme, outreach, referral, and training activities.
• Coordinate professional training and capacity-building initiatives, including logistics, participant engagement, materials preparation, record keeping, and evaluation.
• Foster effective collaboration with service providers, professionals, and project stakeholders, representing Mother's Choice values in all interactions.

Reporting, Administration and Compliance

• Maintain accurate programme, training, evaluation, financial, and project records, ensuring timely reporting to funders and research partners.
• Track project outputs, outcomes, budgets, expenditures, and compliance requirements, supporting effective project governance and grant administration.
• Provide administrative and operational support to ensure smooth project delivery and achievement of agreed objectives.
• Perform other duties and responsibilities as required.

Requirements

• Degree holder with minimum 2 years of relevant experience in social work, community services, family support, or related fields.
• Experience in supporting programme delivery, service development, training coordination, or project implementation; experience in child development, early intervention, or family services is an advantage.
• Demonstrated ability to coordinate multiple workstreams, manage project operations, and monitor performance against timelines and budgets.
• Strong interpersonal and stakeholder engagement skills, with experience working collaboratively with families, professionals, community partners, and multidisciplinary teams.
• Familiarity with data management, programme evaluation, grant reporting, or funder compliance requirements is desirable.
• Strong organizational skills, attention to details, and ability to manage competing priorities effectively.
• Able to work independently while contributing positively within a team environment.
• Proficient in Microsoft Office applications and data management systems.
• Strong written and spoken Chinese and English, with Cantonese proficiency required.
• Willingness to work on a community-based model, across designated sites in Hong Kong.
• Must share the commitment of Mother’s Choice in upholding the safety and protection of children as paramount.

To Apply Interested candidates please send a full resume, expected salary, and available date to Assistant Director, Human Resources, Mother’s Choice Limited, 10 Borrett Road, Mid-Levels, Hong Kong; or email to [email redacted, apply via Company website]

Personal data collected will be used for recruitment purposes only. Applicants who do not hear from us within two months may consider their application unsuccessful. Mother’s Choice is committed to diversity and inclusion and is an equal opportunity employer.