Senior Project Director

Institute for Healthcare Improvement

Senior Project Director

IHI is building a pipeline of experienced, US-based Senior Project Directors for future opportunities and encourages qualified candidates to submit their resumes for consideration as positions become available, helping us fill roles more quickly.

Scheduled Hours	Full Time
Salary Range	$96,171- $173,109
Location	Remote, USA

About IHI

The Institute for Healthcare Improvement (IHI) is a leading, globally recognized not-for-profit health care improvement organization that has been applying evidence-based quality improvement methods to meet current and future health care challenges for more than 30 years. IHI provides millions of people in health care with methods, tools, and resources to make care better, safer, and more equitable; convenes experts to enable knowledge sharing and peer-learning; and advises health systems and hospitals of all sizes in improving their systems and outcomes at scale. IHI's mission is to innovate and lead transformational improvement in health and health care worldwide.

Position Summary:

As an integral IHI team member and organizational leader, the Senior Project Director is responsible for driving successful planning and execution of projects as well as developing and presenting content in a focused area. The Senior Project Director builds and fosters meaningful, effective relationships with customers, funders, partners, teams, and individual staff members to achieve IHI’s mission and develop the next generation of leaders.

IHI is building a pipeline of experienced US-Based Senior Project Directors for future opportunities. We seek leaders with expertise in driving improvement and transformation across health care systems and communities.

Areas of interest include:

• Health Equity

• Quality Improvement

• Patient Safety

• Workforce Safety & Wellbeing

• High Reliability

• Health System Transformation

• Population Health

• Improvement Science

If you have experience leading complex health care initiatives and are interested in future opportunities with IHI, we encourage you to submit your resume for consideration.

Position Responsibilities:

Responsibilities include but are not limited to the following:

Project Leadership

• Oversee the strategic direction and performance of a portfolio of projects ensuring alignment with organizational goals

• Monitor the progress of multiple projects, providing guidance and resolving escalated issues or risks

• Serve as a mentor and escalation point for PDs, helping manage complex stakeholder relationships by being an expert presence when needed

• Ensure appropriate resource allocation across projects, resolving conflicts and addressing resource gaps

• Develop and oversee comprehensive risk management plans, ensuring effective resolution of critical challenges

• Conduct regular performance evaluations of PDs and projects, ensuring alignment with strategic objectives and client satisfaction

• Establish and maintain quality assurance processes across the project portfolio, driving continuous improvement

• Approve significant change requests and guide PDs in implementing project adjustments

• Ensure smooth transitions of deliverables from projects to operational teams, facilitating post-project evaluations

Content Development

• Acts as a sounding board and escalation mechanism for deliverables that are more complex or need review

Business Development

• Collaborate with the VPD to refine business development strategies, providing input on client needs and opportunities to expand organizational impact

• Drafting initial proposals for RFQs, RFPs, and grant applications, ensuring alignment with client needs and organizational priorities

People Leadership

• Supervise and mentor Project Directors, providing strategic guidance, regular feedback, and professional development opportunities

• Resolve escalated team challenges, addressing conflicts or resource gaps to maintain team effectiveness and morale

Position Knowledge, Skills and Abilities:

• Deep expertise in public health, health care systems, or population health, with experience applying industry best practices and QI methodologies across multiple projects

• Advanced knowledge of how to leverage project management frameworks to ensure work across portfolios are completed with consistent quality standards and efficiency

• Proven ability to apply QI methodologies in multiple projects, mentoring teams in their use

• Ability to the development of complex technical reports and proposals, ensuring alignment with customer priorities, as well as industry standards and regulations

• Expert level knowledge and ability to adapt communication style to various audiences, balancing professionalism and empathy

• Strong ability to integrate knowledge of all elements, including business impacts and project management, into proposal and other business development efforts

• Advanced leadership skills that support a supervision like providing mentorship, performance management, and leadership development

• Ensure consistency and strategic alignment in project deliverables across teams, mentoring PDs in best practices

• Advanced skills in building and maintain sustainable relationships through all phases and experiences with IHI

• Strong ability model and their skills in the use storytelling, data visualization, and interactive techniques to drive decision-making and build consensus

• Ability to translate strategic priorities into actionable initiatives

• Highly practiced skills in managing multiple priorities, deadlines, and resource allocations across multiple projects

• Ability to model and support appropriate level of detail orientation consideration within project execution

• Can guide teams in problem-solving and proactive risk mitigation, ensuring projects stay on track

• Skilled in cross-functional collaboration efforts, ensure knowledge-sharing and alignment across teams

• Accountable for overseeing project teams, ensuring projects meet client expectations and strategic goals

IHI Values and Culture

• Commitment to IHI Values of courage, love, equity, trust and impact
• Commitment to equity, anti-racism, and the improvement of societal systems

Position Qualifications:

Required

• Bachelor's degree in relevant field or equivalent experience

• 5-10 years of experience leading teams and/or managing direct reports, ideally in consulting or a related field

• 2+ years of formally applying Quality Improvement (QI) methodologies and frameworks

Preferred

• *5+ years of experience within:

• Health care delivery systems (i.e., clinical, administrative, quality, safety, etc.) 
  OR

• Population Health related organization/role, including experience in health equity, population and public health, or other health related settings

• *Advanced Degree, certification, or medical licensure in relevant field

• Experience contributing to business development through proposal development or strategic relationship building

• Additional Language Fluency

*Highly Preferred

Physical Attributes:

• Ability to Sit for Extended Periods: Capability to work at a desk for long durations
• Manual Dexterity: Proficiency in using a computer, including typing, mouse handling, and other office equipment
• Visual Acuity: Ability to read and view a computer screen for extended periods
• Hearing and Speaking: Clear communication over phone and video calls
• Environment Setup: Access to a quiet, professional home office setup conducive to focused work and virtual meetings
• Lifting: Occasionally requires lifting up to 25 lbs as needed

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list or comprehensive inventory of all duties, responsibilities, skills, and qualifications required.

At IHI, we are inspired to do our best work and be our best selves by leaning into our values and uniting in our vision to create a future in which everyone has the best care and health possible. We ensure that people feel valued and supported in meaningful ways, as demonstrated in our total rewards package that features competitive compensation, medical, dental and vision coverage, life and disability plans, FSA plans, matching 401k contributions, generous time off including vacation time, sick time, and other special programs to support employee wellbeing.

IHI is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex or gender, marital status, national origin or ancestry, disability, veteran status, military service, age, sexual orientation, gender identity, genetic information, crime victim status, political belief, and any other protected class under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation to complete our application, please let us know. Veterans are encouraged to apply.