Senior Project Manager

JAVLN helps insurance intermediaries evolve into super powered risk advisers. We're building a world class company across our products, customer experience, financial performance and culture, and that takes A-players who drive change rather than wait for it.

About the role

We're looking for a Senior Project Manager to join our Customer Solutions team on a contract basis, leading delivery for one of JAVLN's most significant customer engagements. This programme spans functional enhancements, production support, a commercial reset, an active M&A driven onboarding pipeline and ongoing reporting.

You'll be the senior delivery lead across five concurrent workstreams, turning customer requirements into agreed delivery plans and running the governance, scope control and change management that keeps everything on track. It's a high-visibility, high-trust role reporting to the Head of Customer Solutions, working closely with the JAVLN Project Manager, Test and Release Lead, Engineering Delivery Lead and Enterprise Onboarding Manager.

What you'll be doing

• Coordinating requirement workshops and converting outputs into a 12 to 18 month delivery plan
• Managing change request intake, assessment and delivery, keeping scope tight and current
• Overseeing production defect resolution, priority UX changes and pen test remediation
• Supporting the CEO and CCO with delivery, scope and cost input during commercial reset negotiations
• Providing oversight of a fortnightly M&A onboarding cadence, working closely with the Enterprise Onboarding Manager on resourcing
• Managing delivery of reporting requirements spanning database mirroring and application reporting
• Running fit for purpose governance across planning, risk, scope and delivery cadence, and reporting programme status to executive stakeholders

What you'll bring

• Proven experience running large, multi-workstream customer programmes in agile/sprint based product development
• Strong scope control, change management and commercial negotiation support experience, ideally including a customer commercial reset or contract renegotiation
• Confidence translating workshop outputs into high-level solutions, estimates and delivery roadmaps
• Comfort operating in a fast-paced, recurring onboarding cadence driven by customer M&A activity
• Insurance industry and/or SaaS platform knowledge is highly regarded
• A clear, confident communicator who's just as comfortable in the detail as presenting risk and trade-offs to executives on both sides of the table

Why JAVLN

Four values shape how we work: we're team players, we relentlessly innovate, we care about the work we do and we keep things simple. Join us and help write the next chapter of how risk gets managed in the digital age.

Apply now to be considered for this contract opportunity.