Senior Project Manager

Who you are

• If you are motivated by the idea of delivering on the promise of democracy in the digital age and solving for a new era of more efficient, open and innovative governance, then we’d love to hear from you
• Government Enterprise Software — 5 years leading successful implementations of COTS software/platform-based solutions for Tier-1 government clients
• Complex Projects — 5 years leading projects of $1M+ budget, 12+ months duration, and involving more than one government department or group
• Project Management Certification — Certified Project Management Professional (PMP) preferred; skilled at identifying the appropriate strategies and tools for planning and tracking complex projects and driving teams to high productivity
• Proven ability to manage multiple complex projects that are at various stages of delivery
• Aptitude for understanding and applying new technologies and methodologies
• BA or BS in a technical discipline, or similar technical degree program
• Use of formal project management tools (e.g., MS-Project, Visio, etc.)
• Strong technical background, with previous experience with delivery of enterprise class software
• Strong analytical skills and experience managing technical and project management issues
• Strong organizational skills with an ability to manage competing client demands
• Ability to interact and communicate with CxO-level personnel
• Excellent communications and interpersonal skills
• Permitting and Licensing knowledge desired
• Ability to travel up to 50% percent of the time

What the job involves

• You will play an important role in the continued growth and success of Accela by ensuring the successful, on-time delivery of large and complex Professional Services implementations
• You will be an integral part of a cross-functional team, identifying what needs to be accomplished and partnering with others in the organization to execute to a plan
• You will leverage proven processes and templates to deliver projects, while remaining highly adaptable to any changing demands from the customer or corporate landscape
• You care deeply about driving business value to a customer so you operate from the perspective of “How can I achieve a win-win for the customer and Accela” and “How can we help our customers achieve greater business value with our product?”
• As the owner of the cross-functional Professional Services delivery process you will make significant impacts on the customer and Accela’s business in these key areas:
• Project Management: Manage engagements start-to-finish by applying standard and accepted project management principles; lead project planning and budgeting; mobilize and direct the work streams of cross-functional project teams; champion the Statement of Work
• Project Health: Drive on-time and on-budget completion of projects; track project progress and variability; work collaboratively with customer and internal teams to identify risks; develop and execute appropriate risk mitigation strategies within a defined escalation path; implement appropriate tracking and reporting metrics in a manner that provides transparency and visibility into project health
• Customer Relationship Management: Foster an environment of highly effective and collaborative communications in day-to-day interactions with clients and stakeholders; serve as the first point of escalation on the project; support Regional Director in executive steering committees
• Cross Functional Teamwork: Lead and support collaboration across many internal stakeholder groups — Consultants, Architects, Project Management Office, Cloud Operations, Product, Support, Partners and others
• Business Development: Support initiatives to grow new business and expand existing projects; participate in aspects of the proposal development process and budget estimation

Benefits

• Health & Relaxation: We work hard and play hard too
• We offer paid holidays and a Responsible Time Off (RTO) policy, empowering our employees to take the time they need to ensure a healthy work/life balance
• We offer medical, dental and vision coverage for you and your family, along with other wellness and disability plans
• We help keep you fit and healthy with fitness challenges, online meditation and yoga, wellness days and motivational speaker sessions