Senior Project Manager

Wiki Labs is establishing a formal PMO function to drive structured project delivery across the organisation. A Senior Project Manager is required to lead the PMO office, manage end-to-end project delivery, and mentor junior PMO team members. This is a new headcount to support the company's growth and operational maturity.

ROLE OVERVIEW

The Senior Project Manager leads Wiki Labs' Project Management Office (PMO), driving end-to-end delivery of strategic and operational projects. Reporting directly to CTO, this individual is the PMO's primary point of leadership — ensuring projects are delivered on time, within scope and budget, while building the capability and discipline of the broader PMO team.

KEY RESPONSIBILITIES

1. Project Leadership & Delivery

• Own and manage a portfolio of projects from initiation through closure, ensuring adherence to scope, schedule, cost and quality.

• Develop and maintain comprehensive project plans, risk registers, RAID logs and status dashboards.

• Facilitate project governance meetings, steering committees and stakeholder reviews.

• Proactively identify, escalate and resolve project risks and issues.

2. PMO Leadership & Team Development

• Provide day-to-day guidance and mentoring to junior and mid-level Project Managers within the PMO.

• Establish and continuously improve PMO standards, templates, tools, methodologies and best practices.

• Conduct project reviews and quality assurance checks across the PMO portfolio.

• Support capacity planning and resource allocation across the team.

3. Stakeholder Management

• Act as the primary liaison between project teams and senior leadership.

• Communicate project status, risks and decisions clearly to both technical and non-technical stakeholders.

• Build strong relationships with cross-functional teams including Technology, Finance, Operations and Business.

4. Governance & Reporting

• Define and enforce project governance frameworks across the PMO.

• Produce executive-level project portfolio reports and insights.

• Ensure all projects comply with organisational policies, standards and compliance requirements.

5. Continuous Improvement

• Champion agile, hybrid or waterfall delivery methodologies as appropriate to each project context.

• Drive lessons-learned processes and embed improvements into future project cycles.

• Evaluate and implement PM tools and platforms to improve team efficiency.

• Bachelor's degree in Business, IT, Engineering, or related discipline (Master's preferred).

• Minimum 7 years of project management experience, with at least 3 years in a senior or lead PM capacity.

• PMP, PRINCE2, or equivalent project management certification is required.

• Agile / Scrum certification (CSM, PSM, SAFe) is an advantage.

• Proven track record managing complex, cross-functional projects from initiation to closure.

• Experience leading or mentoring a PMO team or junior project managers.

• Strong command of PM tools: MS Project, Jira, Confluence, Smartsheet, or equivalents.

• Excellent stakeholder management, communication, and presentation skills.

• Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment.

• Strong analytical, problem-solving and risk management skills.

• Experience in the technology, digital, or consulting sector is preferred.