Software Mind Americas
Senior Project Manager
Skills
2 days ago
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Important information
Contract type:
Permanent
Location:
San José Province, San José, Costa Rica
Work mode:
Onsite
Published on:
22 October 2026
What they need
Company Description Company Description We are Software Mind, an awesome team of engineers who are ready to ramp up any top-notch company’s projects! Our aim? To always be one step ahead. Become part of a multicultural company in constant growth with an excellent work environment certified by Great Place To Work!
Job Description Project – the aim you’ll have Software Mind is partnering with a leading US-based promotional products and e-commerce company to build a new shipping and delivery service for its white-label B2B commerce platform, built on Shopify Plus with a .NET microservices backend on AWS. The service integrates with major shipping carriers, the e-commerce storefront, and existing order management systems. It is a short, focused engagement: a discovery phase followed by two-week sprints through to production release.
Position – How You’ll Contribute
- Own end-to-end delivery: plan, schedule, milestones, budget tracking, and acceptance from discovery through production release
- Lead the discovery phase to a clear go / no-go decision before build starts
- Track client dependencies and decisions with owners and dates; escalate early when they put the plan at risk
- Run scope and change control: assess change requests, document impact, and route them for approval
- Facilitate Scrum ceremonies and keep the Jira backlog and board current with the Tech Lead and Business Analyst
- Coordinate across the client, partner vendors, and third-party providers in a multi-vendor setup
- Own the RAID log, decision log, and regular status reporting to client and Software Mind leadership
- Plan UAT and production release with the client
- Manage team capacity and allocation across a cross-functional team
- Prepare acceptance evidence and handover documentation
Qualifications Expectations – the experience you need
- 7+ years of project management in software delivery, including 3+ years on client-facing projects for US clients
- Proven delivery of fixed-price / fixed-scope projects: baseline management, change control, milestone-based acceptance
- Strong Agile / Scrum practice with Jira and Confluence
- Experience managing client dependencies and decisions in multi-vendor environments
- Technical literacy across APIs, integrations, cloud (AWS), and microservices — able to follow architecture discussions and assess technical risk
- Track record of delivering short, high-intensity projects from discovery to production
- Confident stakeholder management up to executive level
- Excellent communication in English — written and spoken — for daily client interaction
Additional Information
Nice-to-have Requirements
- E-commerce, shipping, logistics, or fulfilment domain experience
- Familiarity with Shopify Plus or headless commerce
- Background in promotional products, print-on-demand, or made-to-order manufacturing
- PMP, PSM, PMI-ACP, or equivalent certification
- Experience using AI-assisted delivery tooling
We are accepting applications from LATAM countries
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