Senior Project Manager - Customer Billing

Role: Senior Project Manager - Customer Billing
12 months + 12 months
Location is open to QLD, VIC, NSW or ACT 
Flexible/remote arrangements considered
Competitive annual package

About the job
We are  partnering with a leading Australian utilities provider to engage a Senior Project Manager / Programme Lead to run a feasibility assessment of the current customer billing platform and the supporting operating model/vendor arrangement.
You will evaluate the current state, quantify risk and total cost of ownership, compare future options and produce board-ready recommendations.
This role is not focused on delivering a new billing system implementation—its purpose is to determine whether change is required and, if so, the best path forward. 

Required skills

• Proven experience in the Utilities sector (water/energy)
• Senior project/program leadership on core system feasibility, options assessment, strategy engagements
• Hands-on exposure to customer billing / CIS / revenue / payments platforms and their integrations
• Strong commercial & analytical capability: TCO modelling, cost/benefit, risk analysis, options comparison
• Ability to produce executive/board-level documentation (business cases, recommendations, decision papers)
• Stakeholder management across Technology, Finance, Customer, Operations and Procurement
• Vendor/partner engagement
• Excellent written communication and presentation skills

Please apply through the link or send your resume to [email protected]

Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.