Senior Project Manager - Flooring

Due to our continued growth we have an exciting opportunity to join our friendly team based in Norwich.

We are looking for a conscientious and ambitious individual with excellent leadership and time management skills.

Job Objective

To help ensure the smooth running of projects and sites.

Key Responsibilities

• To ensure the retention and growth of new and existing customers through delivering added value to their customer experience
• Evaluate and react to customer service issues in line with company policy
• Carry out customer service inspections as required
• Carry out Tool Box Talks with fitters and installers, keep them updated and email to H&S
• Ensure all legal requirements are adhered to
• Be efficient in manual measuring for all flooring categories and window treatments
• Must hold a full UK driving licence
• Attend site to complete all RAMS
• Inspect subfloors to ensure the floor is within tolerance prior to installation

Other areas of responsibilities include:

• Managing and monitoring projects.
• Identifying new business opportunities and pursuing them.
• Visiting clients and potential clients on their sites.
• Noticing and attending to any special needs and service issues on projects.
• Planning, pricing and scaling projects and general tenders.
• Ensuring quotations are accurate, well-presented and planned as economically as possible.
• Obtaining appropriate samples for projects in co-ordination with the Buying department and working with normal Designer Contracts suppliers wherever possible.
• Measuring for flooring and blinds on site.
• Must be able to carry out small remedial jobs.
• Liaising between multiple teams, including those in the regional office and those on site.

Designer Contracts is an equal opportunities employer

Across the UK we have been installing all types of flooring for many years. We are a progressive, customer service focussed company that goes beyond an extensive product range of floorcoverings and includes:

• Curtains & Blinds
• Furniture & Lighting

We are a national company with a unique network of 13 regional centres. Since 1992 we have enjoyed considerable growth, allowing us to build considerable financial resources, a robust operational structure, fantastic buying power and an experienced workforce of 300 employees. This gives us great stability and it means you can trust us to meet all your needs; now and in the future.

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