(Senior) Project Officer, Life Operations

Responsibilities:

• Assist in driving digital projects such as iFNA for banks and iFI for brokerage. Handling user requirements, test plans, UAT and deployment to distributors
• Assist in development and ongoing monitoring on AML/CFT systems
• Collect and analyze business requirements and prepare user requirements specification (URS)
• Develop test plan and participate/ assist end users in user acceptance testing (UAT) as and when required
• Liaise between Life Operations and IT teams
• Assist in project planning, resources allocation and progress monitoring
• Prepare regular reports
• Support on any ad hoc projects provided by management

Requirements:

• University degree in business, finance, information technology, computer science or other related disciplines
• Experience in working on or developing electronic FNA, electronic claim and/or other operations projects is highly preferred
• Experience in gathering business requirements, developing test scenarios and performing user acceptance testing
• Excellent interpersonal, communication and problem-solving skills
• Good command of both written and spoken English and Chinese
• Minimum of 2 year related experience in insurance and/ or banking and finance sectors
• Candidates with more experience will be considered for Senior Project Officer