Senior Project/Delivery Manager - Banking

Context

A Project/Delivery Manager ensures the project is completed on time and within budget, and that the project's objectives are met (according to scope). Projects are separate from usual day-to-day business activities and require a group of people to work together to achieve a set of specific objectives. A Project/Delivery Manager oversees the project to ensure the desired result is achieved, the most efficient resources are used, and the different interests involved are satisfied.

Within a Tribe organized in Agile Scrum mode, you will work under the responsibility of your IT Tribe Lead in a demanding banking environment where delivery, security, and smooth collaboration are key. You will be responsible for ensuring successful deliveries and aligning teams with the organization's strategic objectives.

Missions

• Coordinate and oversee deliveries across the Tribe's various squads in line with the concerned IT Tribe leads
• Ensure commitments are met (deadlines, quality, budget) in collaboration with technical teams
• Identify and remove impediments blocking project progress
• Ensure deliverables comply with security standards and internal policies
• Collaborate with various teams
• Ensure communication & reporting
• Communicate on a daily basis with the IT Tribe Lead
• Produce dashboards and key performance indicators (KPIs) for delivery tracking
• Prepare and present progress updates at steering committees and governance meetings

Language Requirements

• Dutch: Is a plus
• French: Fluent
• English: Fluent

Education

• Master's degree (or equivalent) in Computer Science, Project Management, or Business Administration

Certification

• Agile Project Management
• If possible PMI/PMP Knowledge

Travel

• N/A

Telework

• Expectation: 50% on site & 50% homeworking

Required Experience / Knowledge

• Minimum 10 years of experience in IT project management, including at least 3 years in an Agile complex environment
• Experience in the banking sector is a plus

Technical Experience

Mandatory

• Strong knowledge of Agile methodologies (Scrum, SAFe, Kanban) and associated tools (Jira, Confluence)
• Proven experience in project management and delivery management

Preferable

• Experience with planning tooling

Business Experience

Mandatory

• Experience on IT project

Preferable

• Experience in the banking sector

Soft Skills

• Leadership and ability to unite cross-functional teams
• Excellent written and verbal communication skills
• Strong negotiation and conflict resolution abilities
• Service-oriented mindset and customer focus
• Rigor and strong organizational skills
• Proactivity and ability to anticipate
• Resilience under pressure and ability to manage priorities
• Team spirit and collaborative mindset
• Intellectual curiosity and passion for continuous improvement
• Adaptability in a constantly evolving environment

1. Master's degree (or equivalent) in Computer Science, Project Management, or Business Administration
2. Agile Project Management certification, if possible PMI/PMP knowledge
3. Minimum 10 years of experience in IT project management, including at least 3 years in an Agile complex environment
4. Strong knowledge of Agile methodologies (Scrum, SAFe, Kanban) and associated tools (Jira, Confluence)
5. Proven experience in project management and delivery management
6. Experience on IT projects
7. Fluent in French and English; Dutch is a plus
8. Leadership and ability to unite cross-functional teams
9. Excellent written and verbal communication skills
10. Strong negotiation and conflict resolution abilities
11. Service-oriented mindset and customer focus
12. Rigor and strong organizational skills
13. Proactivity and ability to anticipate
14. Resilience under pressure and ability to manage priorities
15. Team spirit and collaborative mindset
16. Intellectual curiosity and passion for continuous improvement
17. Adaptability in a constantly evolving environment