Senior Property Manager

M.T. Raposo Property Management is seeking an experienced, organized, and dependable Senior Property Manager to join our team. The ideal candidate is a confident self-starter who enjoys working with people, can manage multiple priorities, and takes pride in maintaining well-run, safe, and well-maintained properties.

This position will oversee the day-to-day management of residential properties and serve as a primary point of contact for tenants, applicants, owners, vendors, and maintenance personnel.

Key Responsibilities

Tenant & Applicant Management

• Screen and process prospective tenants in accordance with company policies and applicable fair housing laws
• Review rental applications, verify information, and coordinate the approval process
• Schedule and conduct apartment showings
• Communicate with prospective tenants throughout the application and leasing process
• Coordinate move-ins, move-outs, inspections, and tenant transitions
• Address tenant questions, concerns, complaints, and maintenance-related issues professionally and promptly
• Enforce property rules, policies, and lease requirements
• Maintain positive and professional relationships with tenants

Property & Maintenance Oversight

• Conduct regular property walks and inspections to ensure properties are clean, safe, and properly maintained
• Identify maintenance, safety, cleanliness, and curb-appeal issues
• Communicate maintenance needs to appropriate maintenance personnel and vendors
• Schedule and coordinate repairs and follow up to ensure work is completed properly and timely
• Monitor common areas, building exteriors, grounds, and vacant units
• Coordinate with contractors and vendors as needed
• Help ensure properties remain compliant with applicable housing, safety, and building requirements

Property Management Software & Administration

• Utilize online property management software to manage tenant information, maintenance requests, communications, inspections, and property records
• Maintain accurate and organized tenant and property files
• Track maintenance requests and follow up on outstanding work
• Prepare and send tenant communications, notices, and other correspondence
• Assist with lease renewals, rent-related communications, and other administrative responsibilities
• Maintain accurate records and documentation

Daily Operations

• Serve as a key point of contact between management, tenants, maintenance personnel, and vendors
• Respond to tenant issues and emergencies appropriately
• Prioritize and manage multiple properties and tasks simultaneously
• Assist with identifying opportunities to improve property operations and tenant satisfaction
• Participate in team meetings and provide updates regarding property conditions, tenant concerns, and outstanding maintenance
• Perform other duties related to property management and daily operations as needed

Qualifications

• 3+ years of residential property management experience preferred
• Strong knowledge of rental property operations and tenant relations
• Experience with tenant screening and apartment showings
• Experience using property management software and online systems
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• Ability to handle difficult tenant situations calmly and professionally
• Strong attention to detail and follow-through
• Ability to work independently while also being a team player
• Professional, dependable, and solutions-oriented
• Knowledge of Massachusetts landlord/tenant laws and Fair Housing regulations preferred
• Valid driver's license and reliable transportation required

What We're Looking For

We're looking for someone who is hands-on, accountable, and comfortable taking ownership of their properties. This position requires someone who doesn't just identify problems but follows through to make sure they are resolved.

The ideal candidate is comfortable balancing tenant relations, property inspections, maintenance coordination, administrative work, and day-to-day problem solving.

Position Details

Position: Senior Property Manager
Employment Type: Full-Time
Schedule: Monday–Friday, with occasional after-hours responsibilities as needed
Location: Southeastern Massachusetts
Compensation: Competitive salary based on experience

To Apply: Please submit your resume and a brief description of your property management experience.

Pay: $54,900.70 - $66,116.98 per year

Work Location: Hybrid remote in Fall River, MA 02720