Senior QA Analyst - Remote

Company Description

McFadyen Digital is the leading advisor and implementer of eCommerce Marketplace solutions. During 15 years of implementing marketplaces, we’ve built dozens of platforms that cumulatively generate billions of dollars of gross merchandise value (GMV). We’re honored to have supported 10% of the Fortune 500 with their digital marketplace initiatives. Over 250 global brands like ABB, AB InBev, ACCO, Albertsons, American Red Cross, American Eagle Outfitters, US Army, US Agriculture Dept, (and many more) have entrusted their digital transformations to McFadyen. We operate global offices across the US, Brazil, and India. McFadyen Digital has been a trusted employer for over 35 years and believes that people are the most important part of our company. We’re proud of our Great Place to Work certification.

Learn more about us at our website: www.mcfadyen.com

Job Description

We are looking for a Senior QA Analyst to work with our amazing team.

Are you a good tester? Do you enjoy solving problems? Do you love ecommerce? If you answer yes to these questions, McFadyen has an opportunity for you!

Responsibilities

Top 5 Responsibilities

• Conduct comprehensive reviews and in-depth analysis of requirements to ensure clarity, completeness, and testability.
• Design, document, and prioritize detailed test scenarios that align with Acceptance Criteria and business objectives.
• Perform testing for in-sprint stories/features, ensuring timely and high-quality deliverables.
• Perform exploratory and regression tests for each story and release, ensuring coverage and minimizing risks.
• Collaborate closely with the development team to test complex scenarios and mentor junior QA members to ensure testing excellence.

Other Responsibilities

• E-commerce domain experience is mandatory, with hands-on experience testing e-commerce websites, marketplaces, shopping carts, checkout, payments, orders, promotions, customer accounts, product catalogs, and related integrations.
• Identify and report bugs with detailed steps to reproduce and supporting evidence for accurate defect tracking.
• Triage and prioritize in-sprint bugs, ensuring critical issues are addressed promptly to minimize impact on the sprint.
• Provide detailed test reports and insights on software quality to stakeholders after each test cycle.
• Conduct regression testing for major releases and ensure no critical defects are missed.
• Contribute to the creation and maintenance of comprehensive Test Status Reports, providing visibility into test progress and quality metrics.
• Collaborate with clients and third-party testing teams to support sprint delivery, assist them in SIT/UAT phases, and perform regression testing for each Release Candidate.
• Develop and maintain automated test scripts using Playwright and Selenium.
• Identify opportunities to improve test automation coverage, reliability, and execution efficiency.
• Use Claude and other Generative AI/AI-assisted tools to improve QA productivity, including test scenario generation, test case creation, test data generation, automation script development, defect analysis, and test documentation.
• Stay updated with emerging QA tools, AI technologies, trends, and techniques to improve testing practices.

Qualifications

Top 5 Qualifications

• Minimum 5 years of QA experience, with exposure to both manual and automation testing in an Agile environment.
• Strong understanding of SDLC, with extensive experience in Agile/Scrum methodologies.
• Proficient in defect lifecycle management and root cause analysis.
• Hands-on experience with Playwright and Selenium, API testing tools such as Postman, and performance testing tools like JMeter.
• Mandatory E-commerce domain experience with a strong understanding of e-commerce workflows, marketplace platforms, and customer-facing applications.

Additional Desired Qualifications:

• ISTQB or equivalent certification.
• Proficient in using JIRA or similar for issue tracking and test management.
• Strong ability to write, maintain, and execute test cases and test scripts.
• Experience working on API testing tools like Postman or SoapUI.
• Hands-on experience with Playwright automation frameworks and maintaining reusable automation scripts.
• Experience using Claude and other Generative AI/AI-assisted tools for test case generation, test automation, test data creation, defect analysis, documentation, and improving QA productivity.
• Experience integrating automated tests into CI/CD pipelines.
• Excellent collaboration skills, working effectively with both QA and development teams.
• Take ownership of tasks and drive them to completion.
• Excellent verbal and written communication skills.
• Good understanding of accessibility and usability testing standards.

What We Can Offer You:

• A career in digital marketplaces and platform businesses.
• A career with first movers who are deploying new business models and strategies worldwide.
• A career with thought leaders who literally wrote the book on Marketplace Best Practices.
• A career in the fast-paced world of retail eCommerce.
• A career in a flat management structure without a rigid hierarchy and bureaucracy.
• A career in a culture that rewards creativity and innovation, risk-taking and teamwork.

Additional Information:

Our Core Values: Caring, Adaptable, Proactive Ownership, Empowering Clients

**Keywords:**Quality Assurance, E-commerce, Marketplace, Software Testing, Test Scripts, Bug Reporting, Playwright, Selenium, Automation Testing, API Testing, Postman, JMeter, Claude, Generative AI, AI-Assisted Testing

eCommerce & Marketplace Platforms: Adobe Commerce (Magento), Salesforce Commerce Cloud (SFCC), SAP Hybris, Mirakl, ChannelAdvisor, IBM WebSphere Commerce, BigCommerce, Shopify Plus, commercetools, Oracle Commerce, Elastic Path, Spryker

Technology & Tools:

CRM (Salesforce), SaaS Sales, PIM (Product Information Management), CPQ (Configure Price Quote), CMS (Content Management Systems), OMS (Order Management Systems), ERP (Enterprise Resource Planning), BI Tools (Business Intelligence)

McFadyen’s goal is to ensure that our clients are able to maximize the return on their technology investment by providing better service to their clients, partners and internal teams. At McFadyen we truly believe our employees are our most valuable asset. Across our locations in the US, Brazil, and India, we offer a world class work culture that enables top notch delivery for some of the world’s most influential companies.

McFadyen Digital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law, where applicable.