Senior QA Automation Engineer (Playwright)

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview The Senior QA Automation Engineer role is part of the Information Technology - Applications team at Gallagher, based in Sri Lanka. Reporting to the QA Lead, this position involves working within the Systems Delivery function, which oversees IT systems integration and delivery across Gallagher and its acquisition entities in the UK and EMEA. The role requires a professional with over 5 years of experience in digital products, with a strong mix of manual and automation testing. The candidate should be comfortable working in Agile/Scrum environments.

How You'll Make An Impact

• Design, implement, and maintain comprehensive test strategies for web and mobile products.
• Define scope, approach, and risk-based priorities across various testing types, including functional, regression, integration, system, exploratory, and accessibility testing.
• Execute manual and automated test cases across functional, UI/UX, responsive, API, performance, and accessibility dimensions.
• Conduct exploratory testing to identify edge cases and usability issues.
• Own end-to-end test coverage for critical user journeys and business workflows.
• Evaluate and introduce new testing tools and frameworks to improve efficiency.
• Collaborate with product managers and designers to clarify acceptance criteria and testability requirements.
• Communicate quality risks, test results, and release readiness to stakeholders.
• Participate in production incident reviews and contribute to post-mortem action items.

About You

• Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.
• ISTQB Foundation or Advanced Level certification is a plus.
• Proven experience in software testing, including test planning, execution, and defect management.

Expertise in:

• Test analysis methods.
• Functional test automation.
• Manual test specification and execution.
• Defect management.
• CI platforms such as Azure DevOps and Jenkins.
• Experience in Agile environments with SCRUM or Kanban.
• Knowledge of quality processes, industry standards, and formal delivery methodologies.
• Strong analytical and problem-solving skills.
• Effective communication skills, including the ability to explain technical information to non-technical stakeholders.
• Ability to manage workload effectively.

Additional Skills (Preferred)

• Exploratory, integration, compatibility, performance, visual, usability, accessibility, API, security, and ETL/data testing.
• Teamwork and collaboration skills.
• Adaptability to changing priorities and work demands.
• Leadership qualities, including confidence and assertiveness.