Senior QA Engineer

An SQE plays a crucial role in ensuring that a company’s incoming materials and components meet internal quality expectations and engineering requirements. This role bridges the gap between internal operations (like procurement and manufacturing) and external vendors, particularly in industries like automotive, electronics, and manufacturing.

Job Description

• Lead MRB sessions with cross-functional teams to determine disposition decisions and corrective action plans for non-conforming materials.
• Investigate customer complaints, field returns, and internal quality issues to identify root causes and implement corrective actions.
• Coordinate part replacement, screening, and containment activities at customer sites, third-party providers, and warehouse inventory.
• Perform RMA analysis and investigations, including SAP transactions and quality documentation (e.g., CoC requests).
• Review and maintain QA checklists, Work Instructions (WI), SOPs, inspection standards, and other quality documents.
• Prepare deviation requests, supplier change notifications, and support change management activities, including change notices and PCP updates.
• Work closely with Production, Engineering, Project, SQE, CQE, and fabrication teams to resolve quality issues and drive continuous improvement.
• Provide quality feedback and training to assembly technicians to ensure compliance with quality standards and procedures.
• Follow up with responsible parties to ensure timely closure of RMRs, investigations, and quality reports.
• Compile and analyze monthly quality metrics, including OLAR data and supplier rejection performance.
• Monitor, measure, and improve product and process quality performance to enhance customer satisfaction.

Skills and Competencies

• Strong supplier-facing and stakeholder management skills.
• Strong problem-solving, analytical, and risk-based thinking capability.
• Strong written and verbal communication skills.
• Strong report writing and presentation skills.
• Ability to lead cross-functional teams and influence without direct authority.
• Good decision-making ability with a high sense of urgency, ownership, and accountability.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.

Technical Knowledge

• Knowledge of ISO 9001.  ISO 13485, and ISO 14971 will be an advantage.
• Familiar with quality problem-solving methodologies such as CAPA, 8D, FMEA, 5 Why, and Fishbone Analysis.
• Knowledge of vendor management, non-conformance control, and corrective action processes.
• Familiar with FAI, SPC, MSA, Control Plan, PFMEA, and other core quality engineering tools.
• Able to interpret drawings, specifications, critical requirements, and acceptance criteria.
• Knowledge of audit handling, risk assessment, change management, and continuous improvement practice