Senior QA Engineer

About Narayana Health:

Narayana Health is headquartered in Bengaluru, India, and operates a network of hospitals in India and Overseas. Our mission is to deliver high-quality, affordable healthcare services to the broader population. Narayana Health Group is Indias leading healthcare provider and one of the largest hospital groups in the country, with a network of 21 hospitals, 5 heart centres, and 19 primary care facilities. The NH group treats over 2.6 Million patients every year from over 78 countries, covering 30+ medical specialities.Our Centers of Excellence help in treating Adult & Pediatric patients, and we have one of the largest transplant centers in India. We have a strong presence across 17 locations in India, and an overseas hospital in the Cayman Islands, USA. Two of our hospitals have international accreditation from the Joint Commission International (JCI), and 19 hospitals have domestic accreditation from the National Accreditation Board for Hospitals (NABH).For more details, please refer to our website at: https://www.narayanahealth.org

About Medha:

Medha is the Advanced Analytics & AI arm of Narayana Health, focused on transforming healthcare through data, intelligence, and thoughtfully designed digital products. Our mission is to simplify decision-making across hospitals, clinics, and care teams by bringing clarity, precision, and actionability to every layer of healthcare operations.Our products power large health systems, influence mission-critical workflows, and support clinical and non-clinical teams in delivering safer, faster, and more coordinated care.

For more details, please refer to our website at https://www.medha-analytics.ai/

Why Join Medha:

• Shape next-generation healthcare intelligence products that drive decisions for clinicians, operations leaders, and frontline care teams.
• Own and influence multi-product roadmaps from day one, working at the intersection of clinical insight and technology.
• Solve real, high-impact problems every product you build directly supports patient outcomes, operational efficiency, and healthcare quality.
• Collaborate in a vision-led, cross-functional environment alongside Engineering, Design, Data, and Clinical domain experts.
• Grow fast in a team that values ownership, analytical, and user empathy equally.

Job Purpose:

The QA Engineer owns the quality of Medha AI healthcare data and analytics products end-to-end defining test strategy, driving manual and automated testing across all levels (system, API, integration, regression, security, performance, release), and ensuring every release meets defined quality gates before sign-off. The role combines hands-on testing and SQL/automation skills with team leadership, estimation, KPI tracking, and stakeholder management to build a mature, scalable QA practice.

Role & Responsibilities

• Define, create and execute test cases for manual and automated execution.
• Define, create and execute test cases for different levels and stages (system, API, integration, regression, security, performance, release).
• Translate functional and non-functional requirements, user stories, and acceptance criteria into test cases.
• Use the Test Management tool (ADO) to ensure traceability of all testing-related activities and results via standard workflow.
• Maintain high hygiene in testing activities and processes throughout the STLC.
• Constantly increase the level of test automation and related processes where possible and beneficial.
• Own test estimation — based on scope and complexity, estimate and plan the need for test engineers.
• Define test strategy in line with release plan and test coverage goals.
• Review test cases and results produced by the team.
• Derive and monitor testing KPIs.
• Verify and sign off on all quality gates and releases, confirming a release may proceed only when quality criteria are met.
• Plan and organize training for test engineers.
• Create and implement a solution for automated test result import into ADO.
• Manage stakeholders across the release lifecycle.

Preferred Qualifications:

Must Have:

• Database testing experience with the ability to write complex SQL queries.
• Programming knowledge that can support automation.
• 5 to 7 years of relevant QA/testing experience.

Good to Have:

• Knowledge of the healthcare domain.
• Agent-developing skills to ease QA activities.
• Experience testing chatbots / conversational AI.
• Knowledge of performance automation.
• Exposure to CI/CD pipelines.

Education:

• BE/BTech in Computer Science or a related technical discipline, or equivalent.