Senior QA Engineer

Job Summary

We are looking for a proactive and results-oriented Senior QA Engineer to oversee quality assurance activities within the manufacturing process. This role is responsible for resolving production quality issues, controlling non-conforming products, supporting new product and process development, and ensuring compliance with customer requirements and international management system standards.

The successful candidate will work closely with Production, New Product Development, R&D, and other relevant functions to improve product quality and manufacturing processes.

Key Responsibilities

• Manage and control non-conforming products in accordance with ISO 9001 requirements, product specifications, and customer standards.
• Investigate production quality issues, identify root causes, and implement effective corrective and preventive actions.
• Prepare, review, and update quality documents, including work instructions, check sheets, quality specifications, and corrective action reports.
• Monitor customer complaints and coordinate corrective actions with relevant departments.
• Support internal, external, certification, and customer audits.
• Take responsibility for quality planning for new products and manufacturing processes.
• Develop and review Process Control Plans, Process Flow Charts, FMEA, SPC, and MSA documentation.
• Review new product specifications and ensure that quality requirements are properly transferred into production controls.
• Coordinate product testing and validation to ensure compliance with applicable quality standards and customer requirements.
• Apply quality tools and new technologies to improve product quality and process performance.
• Lead and support quality improvement projects to achieve departmental KPIs.
• Supervise and provide technical guidance to engineers and technicians within the team.
• Comply with the company’s Quality, Environmental, and Occupational Health and Safety Management Systems, including ISO 9001, ISO 14001, and ISO 45001.
• Support company activities and perform other assignments as required.

Qualifications

• Bachelor’s degree in Engineering or a related field.
• At least 4 years of experience as a QA Engineer or QC Engineer in a manufacturing environment.
• Strong knowledge of manufacturing quality assurance and process control.
• Practical knowledge of SPC, MSA, Process Flow Charts, FMEA, Control Plans, 8D Reports, and QC 7 Tools.
• Experience in handling production quality issues, non-conforming products, customer complaints, root-cause analysis, and corrective actions.
• Good command of spoken and written English, with the ability to communicate effectively in a professional working environment.
• Candidates must be able to participate in a job interview conducted in English.
• Good computer skills, particularly Microsoft Office.
• Strong analytical, problem-solving, and communication skills.
• Able to work independently and collaborate effectively with cross-functional teams.
• Flexible and able to support production-related requirements.

Preferred Qualifications

• Experience supporting internal, external, certification, or customer audits.
• Knowledge of ISO 9001, ISO 14001, and ISO 45001.
• Experience with Power BI, RPA, AutoCAD, or other 2D/3D software would be an advantage.
• Demonstrated ability to lead quality improvement initiatives and drive positive change.