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Senior QA Engineer I
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Remote
Published on:
25 August 2026
What they need
Job Title: QA Engineer Conversational AI & IVR (GECX / Dialogflow)
Type: Full-Time
Role Summary
We are looking for a QA Automation Engineer with min 3 years of exp in specializing in AI-driven IVR platforms to test voice interactions, build evaluation suites, and partner with developers to drive quality across conversational flows.
Key responsibilities and requirements -
- Design and execute end-to-end automated test suites for AI-powered IVR flows and intent recognition.
- Build conversational AI evals for dev teams to leverage during unit testing.
- Proven experience creating developer test cases and evaluation benchmarks.
- Must-Have: Google Enterprise CX (GECX), Dialogflow (CX/ES), IVR Testing, and Conversational AI / Automation Testing.
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