Senior / Quality Assurance Engineer

About the role

This role involves managing incoming quality and supplier quality functions, including new project qualification activities, inspection instruction preparation, first article inspection, capability studies, measurement system analysis, and PPAP packages. You will provide training to quality technicians and inspectors, coordinate nonconforming parts and failure analysis, compile quality reports, and lead internal and customer quality review meetings. The role includes handling customer complaints, managing RMA activities, conducting customer process audits, managing engineering change orders, and overseeing supplier quality management and development. You will also manage Mineral Compliance requirements such as ROHS and REACH.

Key responsibilities

• Involve in new project and transfer project qualification activities
• Prepare Incoming Inspection Instructions, first article inspection, capability study, measurement system analysis and PPAP packages
• Provide training to quality technicians and inspectors on Incoming inspection methods and criteria
• Coordinate nonconforming incoming parts (MRB) and conduct failure analysis with follow-up corrective and improvement plans
• Compile Supplier and Incoming Quality reports and lead internal and customer quality review meetings
• Handle customer complaints and conduct failure analysis related to supplier and incoming parts
• Coordinate RMA activities and sorting/rework activities with supplier and customer
• Conduct customer process audits, NPI qualification audits and customer system audits related to supplier and incoming quality
• Manage Mineral Compliance (ROHS, REACH and others) from supplier and internal to fulfill customer requirements
• Manage supplier quality management and development including supplier qualification and performance rating review

About you

• Bachelor's degree in engineering or technology (Mechanical or Manufacturing Technology)
• At least 2-3 years of working experience in Quality Assurance function
• Proficiency in Minitab and 8D report writing
• Knowledge in Mineral Substance Compliance (ROHS, REACH and others), QC core tools, ISO 9001, ISO 14001, ISO 13485 and IATF16949 Quality Management systems
• Knowledge in GD&T, measurement equipment (CMM, OGP, VSM and others) methodology, PPAP, FAI, CPK, MSA, FMEA and control plan
• Able to comprehend and interpret GD&T part drawings and technical instructions
• Self-motivated and self-disciplined
• Proficiency in communication skills and able to work independently and as a team player
• Proficiency in English, Malay, and Mandarin preferred for effective communication with stakeholders