Senior Quality Assurance Engineer

Company: Mercari

Website: Visit Website

LinkedIn: Visit LinkedIn

Business Type: Startup

Company Type: Product

Business Model: C2C

Funding Stage: Series D+

Industry: Information Technology

Job Description Key Responsibilities

• Developing and executing test cases and test plans to ensure that software is properly tested and approved based on business requirements.
• Identifying, documenting, and tracking defects and issues in the software and working with developers to resolve them.
• Collaborating with the development team to ensure that testing procedures are integrated with the software development process and are aligned with the company's overall product quality standards.
• Monitoring and reporting on software quality/testing metrics to ensure that development teams are meeting established goals and objectives.
• Continually improving quality control processes and procedures to increase efficiency and accuracy.
• Participating in the development of software products throughout its lifecycle - including design, development, testing, release, maintenance and support.
• Keeping abreast of emerging trends, technologies, and tools related to testing techniques and methods
• Communicating and working with product managers, developers, and other stakeholders to ensure that the product is meeting the necessary quality standards.

What You Will Do

• As a QA Engineer at Mercari, you'll work on enhancing current app features and introducing new ones from the customer's point of view.
• Design and implement automated tests.
• Coach SWEs on testing best practices.
• Develop an “All for testing” mindset in development teams.
• Develop and improve processes for quality-assurance related activities.
• Review plans and specifications developed by product managers and provide feedback.
• Engage in quality assurance activities throughout the entire development process while working in a quality-focused, high-speed environment.
• Perform quality analysis using quantitative and qualitative data to suggest improvements to development teams

You May Be a Good Fit If You

• Have a strong understanding of QA methodologies, tools, and processes.
• Can unleash development teams testing potential.
• Possess good analytical, problem-solving, and troubleshooting skills.
• Have experience working on testing frameworks and automation tools.
• Have an interest in exploring new technologies and approaches to testing.
• Have a strong attention to detail and can maintain accurate records of test results.
• Have good communication and interpersonal skills, with the ability to work collaboratively with stakeholders in various locations.
• Have experience working in an Agile development environment.
• Possess relevant technical skills and knowledge, such as programming languages and databases.

Bold Challenges

• You will be responsible for quality assurance of the Mercari app, a marketplace platform with over 20 million monthly active users.
• Implement a mindset where quality assurance is engineering and teams responsibility
• Involved in tasks such as understanding customer issues, developing processes, analyzing data, and creating quality guidelines to assure overall development process quality.
• This role allows you to consider quality from the customer's perspective and build quality assurance from scratch.

Required Experience

• 4-10 years of experience working in QA activities and automation.

• Experience in testing mobile applications, including test design, implementation, optimization, and test management.

• Creating/programming automated tests, for at least one of the following platforms:

• Android

• iOS

• Web

• Experience in effectively resolving issues and enhancing processes within your team.

• Communication, collaboration, and problem-solving in team environments.

• QA experience within an Agile Scrum-based development process.

Preferred Experience

• Experience in using tools such as Jetpack Compose, XCUITest, Jest.
• Experience in backend/API testing and automation.
• Experience working in a CI/CD environment.
• Experience in web / smartphone apps / backend development.
• Experience in test tool selection and its development.
• Experience with e-commerce platforms and services.
• Experience in performance testing, security testing, and internationalization testing.