SENIOR QUALITY MANAGER

RESPONSIBILITIES

Quality Management System

• Establish, implement, and maintain the Quality Management System (QMS) in accordance with ISO 9001, IATF, ISO13485, IPC standards, and customer requirements.
• Ensure compliance with IPC standards such as IPC-6013 and IPC-A-600 for flexible circuits.
• Lead internal and external audits including customer, certification body, and regulatory audits.
• Develop and maintain quality policies, procedures, and work instructions.

Manufacturing Quality Control

• Oversee incoming, in-process, and final inspection activities across all flex circuit manufacturing processes.
• Ensure process capability and product conformance through SPC and statistical tools.
• Implement robust defect detection and prevention systems.

Customer Quality Management

• Act as the primary interface for customer quality concerns, complaints, and corrective actions.

• Lead root cause analysis using structured methodologies such as: 8D, Fishbones, FMEA

• Ensure timely response and closure of customer complaints and quality issues.

Continuous Improvement

• Lead initiatives to improve yield, reliability, and process capability.
• Analyze defect trends and drive corrective and preventive actions.
• Implement Lean Manufacturing, Six Sigma, and process improvement programs.
• Work closely with Production and Engineering to reduce scrap, rework, and field failures.

Supplier Quality Management

• Establish supplier quality standards and qualification processes.
• Conduct supplier audits and performance monitoring.
• Work with suppliers to resolve quality issues and implement corrective actions.

Quality Team Leadership

• Lead and develop the Quality Assurance and Quality Control team, including inspectors and engineers.
• Provide training on quality standards, inspection techniques, and problem-solving tools.
• Establish clear KPIs for quality performance in yield, ccustomer complaints, defect PPM & audit performance.

Documentation & Reporting

• Prepare and present regular quality reports to senior management.
• Monitor key quality metrics and drive improvement actions.
• Maintain accurate documentation related to inspections, audits, and corrective actions.

REQUIREMENTS

1.Bachelor’s Degree in Engineering, Manufacturing, Materials Science, or related field.

2.10-15 years of experience in Quality Assurance, including at least 8–10 years in a leadership role within Quality.

3.Strong understanding of manufacturing processes
-IPC standards (IPC-6013, IPC-A-600)
-Failure analysis techniques
-Statistical Process Control (SPC)
-Root cause analysis tools
-Reliability testing and inspection methods
-Quality Management Systems (e.g., ISO 9001)
-CAPA and audit management
-FMEA, Control Plan, and 8D methodology
-Six Sigma / Lean tools (DMAIC)
-MSA and data analysis tools (e.g., Minitab)
-Supplier and customer quality management

4.Candidate with immediate availability are highly advantageous