Senior Registered Client Associate

SUMMARY

The Senior Registered Client Associate reports to the Managing Partners and plays a critical role in supporting Advisors and delivering an exceptional client experience. This position utilizes strong client service, communication, and problem-solving skills to provide timely, accurate, and professional support to clients and firm leadership.

As a member of a small, independent wealth management firm, this individual will have the opportunity to work closely with advisors, build meaningful client relationships, and make a direct impact on the success of the practice. The position offers a hybrid/flexible work schedule.

Essential Duties and Responsibilities

·     Assist in client meeting preparation and follow-up, including assembling paperwork, report generation, appointment scheduling, and post-meeting documentation.

·     Manage client service requests, account maintenance, and problem resolution in a timely and accurate manner while adhering to compliance standards.

·     Partner with the broker-dealer on new account establishment, account maintenance, operations, and compliance matters.

·     Process, submit, and service account paperwork and requests through completion utilizing paperless procedures, including eSignature when available.

·     Assist in preparation of consolidated performance reporting on a monthly and quarterly basis.

·     Maintain CRM database and ensure client records are current and accurate.

·     Support the firm's client service model and operational processes.

·     Manage multiple priorities and deadlines while maintaining a high level of organization and attention to detail.

·     Identify opportunities to enhance efficiency and improve the client experience.

·     Other responsibilities as assigned by the Managing Partners.

Supervisory Responsibilities

None.

Licenses and Qualifications

Required

·     SIE, Series 7, and Series 63 licenses (63/65 or 66 preferred).

·     Prior experience in a registered client service, wealth management, or financial services support role.

·     Strong understanding of account processing, client service, and compliance requirements.

Knowledge, Skills, and Abilities

·     Advanced computer skills, including Outlook, Word, Excel, and PowerPoint.

·     Excellent verbal and written communication skills.

·     Strong organizational and time management abilities.

·     Ability to work independently and effectively manage multiple priorities.

·     Strong attention to detail and follow-through.

·     Ability to build relationships with clients and business partners while delivering a high level of service.

·     Professional, team-oriented mindset with a commitment to client satisfaction.