Senior Relationship Manager

Universal Investment is Europe’s leading third-party Management Company (ManCo) and fund services provider. For nearly 60 years, we have partnered with institutional investors and asset managers to deliver innovative fund solutions across all asset classes.

With operations across Germany, Luxembourg, Ireland, Poland, the UK, France, Sweden and Singapore, we offer opportunities to make an impact. We are looking for people who are curious, entrepreneurial, and eager to challenge the status quo. If you think beyond the obvious, embrace challenges, and thrive in a fast-moving environment, Universal Investment could be the right place for you.

Join a business where your ideas matter, your impact is visible, and your growth is part of our success.

We are currently looking for a colleague to join our Asset Owner Relationship-Management DACH Department that is responsible for the relationship with Asset Owner clients from the DACH region, mainly corporates and pensions.

Your tasks and responsibilities:

• Build, maintain, and strengthen long-term relationships with key customers and achieve a good understanding of our clients’ needs.
• Act as primary point of contact, ensuring a high level of client satisfaction and engagement
• Identify growth opportunities within existing accounts and drive upselling and cross-selling initiatives
• Lead commercial negotiations and pricing discussions in alignment with company objectives
• Develop and execute account plans to achieve revenue, profitability and retention targets
• Represent Universal Investment at investment committee and service meetings, workshops and sales pitches.

Your skills and experience:

• Completed degree in economics/business studies or similar
• A proven track record of experience in the fund industry
• Established and stable institutional clients network
• Proven ability to build and maintain trusted relationships with Institutional Asset Owner clients
• Excellent commercial acumen with experience in contract negotiations, revenue growth initiatives, and strategic account management
• Sound knowledge of fund operations, fund administration, etc.
• Excellent communication and presentation skills, fluently in German and English
• High level of client focus, problem-solving ability, and commitment to delivering exceptional service

We offer:

• An exciting working environment and challenging tasks
• Extensive insight into the European fund industry
• Friendly, international and goal-oriented working environment
• High degree of independent work
• Office Canteen, bike leasing, and other attractive discounts
• Deutschland Ticket job ticket
• Home office possibility and time flexibility