Senior Relocation Services Specialist

台積公司成立於1987年，率先開創了專業積體電路製造服務之商業模式，自此成為世界領先的專業積體電路製造服務公司。台積公司以領先業界的製程技術及設計解決方案組合支援其客戶及夥伴生態系統的蓬勃發展，以此釋放全球半導體產業的創新。台積公司為534 個客戶提供服務，生產12,682 種不同產品，被廣泛地運用在各種終端市場，例如高效能運算、智慧型手機、物聯網、車用電子與消費性電子產品等。 進一步資訊請至台積公司網站https://www.tsmc.com.tw查詢。

We are seeking a highly organized and experienced Senior Relocation Services Specialist to join our Human Resources team. This role is crucial in supporting the successful relocation of international hires to Taiwan, ensuring a smooth and positive transition experience. The ideal candidate will have at least 3 years of hands-on experience in global mobility or relocation services and be fluent in both English and Chinese (Mandarin) to effectively support both local and international stakeholders.

職務說明

1. Act as the primary point of contact for international employees relocating to Taiwan, providing end-to-end relocation support.

2. Coordinate all aspects of the relocation process, including but not limited to: (1) Visa and work permit application support. (2) School search (if applicable) (3) Orientation and settling-in services.

3. Liaise with external relocation vendors, real estate agents, government agencies, and internal teams to ensure timely and compliant execution of relocation activities.

4. Advise employees on local culture, lifestyle, and practical living information to help ease cultural transitions.

5. Ensure a high-quality employee experience by providing professional, timely, and empathetic communication.

6. Maintain accurate records and documentation of all relocation cases in compliance with internal policies and data privacy regulations.

7. Identify opportunities to improve the relocation process and contribute to the development of relocation policies and best practices.

8. Support other HR or global mobility initiatives as needed.

職務要求

1. Bachelor’s degree or above in Human Resources, Business Administration, or a related field.

2. 3–5 years of professional experience in relocation services, global mobility, or HR operations, ideally supporting international hires.

3. Strong understanding of Taiwan’s immigration, housing, and relocation landscape.

4. Bilingual proficiency in English and Mandarin Chinese (spoken and written) is required.

5. Excellent interpersonal and communication skills with a strong customer-service mindset.

6. Ability to manage multiple cases and priorities in a fast-paced environment.

7. Experience working with cross-functional teams and external vendors.

8. Proficient in MS Office and/or HRIS tools.

TSMC 企業核心價值

台積公司誠摯招募志同道合的夥伴，與我們一同驅動企業邁向成功。我們深信，核心價值是我們企業文化的基石。因此，應徵者必須認同核心價值，並積極地落實在工作中。

• 誠信正直： 說真話、不誇張、不作秀。一旦答應，必定不計代價，全力以赴。
• 承諾： 同仁全心全意投入公司，抱著「公司成功、我也成功」的心情，熱忱認真地工作，並且做出最大貢獻。因為承諾是雙向的，公司也會為照顧員工權益全力以赴。
• **創新：**創新是公司成長的泉源，不僅僅是有新的想法，還要執行力，做出改變。
• 客戶信任： 我們努力與客戶建立深遠的夥伴關係，並成為客戶信賴且賴以成功的長期重要夥伴。

( TSMC 核心價值詳細資訊請參考：https://www.tsmc.com/chinese/aboutTSMC/values)

營造一個合乎台積公司核心價值與經營理念的全球共融職場，對於公司未來成功至關重要。台積公司對全球共融職場的承諾，旨在讓每位員工無論性別、年齡、身心障礙、宗教、種族、族群、國籍、政治立場或性傾向，都能將其自身的觀點與經驗帶入工作，促進企業推升獲利、增加生產力並釋放創新。我們致力於創建一個公平無障礙的工作場所。台積公司承諾促進文化共融，讓每一位員工都覺得被重視且有能力為企業使命提供貢獻，並為全球各戶提供卓越服務。