Senior Representative

Fresher Vacancy

Key Responsibilities:

• Handle customer queries and banking transactions via semi-voice process
• Perform financial data verification and documentation
• Ensure compliance with banking policies and procedures
• Maintain accuracy and attention to detail in all transactions
• Collaborate with internal teams to resolve customer issues
• Deliver high-quality service within defined SLAs

Key Skills & Knowledge:

• Strong understanding of finance and banking fundamentals
• Excellent communication skills both verbal and written
• Ability to work in a fast-paced, process-driven environment
• Willingness to work in Australian shift timings
• Good analytical and problem-solving abilities
• Proficiency in MS Office (Excel, Word, Outlook)

Eligibility Criteria:

• MBA or M. Com (Finance specialization preferred)
• Freshers are welcome