Senior Research Analyst (Korean Billingual)

The opportunity

The Senior Associate within RMS-Independence team would be required to develop subject matter expertise in RMS process and policies. An individual should be able to continuously add value to assigned processes and develop solutions for situations that may not have been previously documented. Process transitions will be an important part of this profile and the candidate will be expected to spearhead & manage the entire transition life cycle including project scoping, documentation, execution, & improvement. Providing feedback to the team members and helping them to move the learning curve will be another aspect of this role.

Your key responsibilities

Technical expertise

• Conduct research using both systematic and intuitive secondary research techniques
• Study the research findings, draw inferences and conclusions in response to the research requirement
• Know key requirements of firm and regulators’ risk management rules and policies
• Uses analytical and project management methodology and tools
• Completes all assigned projects/tasks in line with the standard operating procedures
• Facilitates and drives the process to completion by following up on requests from Risk Management Consultants and assisting the client team
• Performs review of transactions received from client teams and evaluates completeness, accuracy and appropriateness of proposed transaction/requests.
• Flags issues/potential challenges to the managers at an appropriate time so that timely action can be initiated
• Acts as a liaison between the client teams, other members of the RMS team, and various functional areas within the firm
• Builds a network of people within RMS and across the firm
• Provide feedbacks and also facilitate gathering of feedbacks from the team members to continuously improve the processes

Client Management

• Facilitate introductions with account teams and clients to gather information directly and influence decision-making.
• Proactively manage client expectations by establishing a strong client management framework.
• Address and resolve any service delivery issues or escalations.

People Management

• Oversee team performance, including goal setting, performance assessment, and providing feedback.
• Ensure adherence to workflow protocols and tools.
• Coordinate training schedules for both new and existing team members.
• Mentor and coach team members for professional growth and recommend training to address any skill gaps.

Skills and attributes for success

• Provides first point of contact for guidance to the team and only unanswered / new questions or queries are put to an onshore team
• Pledged for quality of output through internal review mechanisms.
• Workflow allocation and ensuring delivery in agreed timelines.
• Providing team members with performance feedback; helping counsellor in completing periodic performance reviews
• Manage day-to-day administrative issues and communicating appropriately to the customers / project manager at GDS
• Responsible for Achieving customer satisfaction measures / project critical success factors 
• Ability to monitor and prioritize multiple deadlines and projects simultaneously

To qualify for the role, you must have

• Must have a TOPIK 2 Level 3 and up Proficiency Level
• A Bachelor's degree, ideally in Finance, Business Management, or any finance‑related field
  o    MBA/MCOM/MA or equivalent post-graduate degree is a Plus
• Work Experience: 3–5 years' experience in any of the following:
  o    Research Analyst roles
  o    Finance‑related positions
  o    Secondary research work
  o    Any relevant analytical or research-focused role
• Candidates with exposure to handling international customers/client interaction would be preferred.
• Well-developed analytical, interpersonal, and communication (both verbal and written) skills in English
• Proficient in MS Office
• Must be well versed with financial instruments used for investment purposes like Shares, Mutual Funds, Insurance etc.

Preferred Qualifications (“Plus Points”)

• Experience with data analysis tools, familiarity with financial databases, analytical writing skills, and understanding of regulatory/independence requirements.

Ideally, you’ll also have

• Credible experience working in a fast-moving, client-driven environment
• Flexibility to work in rotational shifts
• Ability to think out of the box to come up with innovative or efficient ideas to streamline the process.

Technologies and Tools 

• Experience in MS office suites like Microsoft 365, MS excel, PowerPoint
• Business analytics tool like Power-BI

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. 
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. 
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. 
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.