Senior Restoration Technician

The Role:
The Restoration Senior Technician serves as a key project leader within the field operations team, responsible for managing and executing restoration projects involving water, fire, mould, and storm damage. This role ensures that all restoration activities are delivered efficiently, safely, and in strict alignment with industry standards (IICRC), company protocols, and client expectations. Acting as an on-site project coordinator, the Senior Technician provides technical direction and mentorship to junior team members, oversees daily operations, and ensures project milestones are met. The role also involves direct engagement with clients, insurers, and subcontractors to maintain clear communication, manage expectations, and uphold service excellence.
  
We Offer:

• Respected organisation with stability & security
• Support & guidance from experienced managers
• Positive & rewarding team culture
• Future career progression where great work is recognised & rewarded
• Up to date technology
• Company Vehicle & Tools of the Trade Provided

The Company:
Remeed Solutions is an Australian restoration company providing specialist services across residential and commercial properties. With a strong presence across the eastern seaboard, the team responds to a wide range of property damage including water, fire and smoke, mould, biohazard and contents restoration.
Remeed has built its reputation around quality workmanship, responsive service and a practical, customer-focused approach. With continued growth across the business, there are genuine opportunities for people looking to develop their skills and build a long-term career within the restoration industry.

Key Duties & Responsibilities: 

• Lead and coordinate restoration projects across water, fire, mould and storm damage.
• Complete site assessments, moisture mapping and develop appropriate restoration plans and scopes.
• Carry out and oversee water extraction, structural drying, smoke and soot removal and mould remediation.
• Provide day-to-day leadership, technical guidance and support to Technicians, Labourers and Contractors.
• Ensure all works are completed safely, efficiently and in line with IICRC standards and company procedures.
• Manage job documentation, progress records, moisture readings, photos and insurance-related paperwork.
• Liaise with customers, insurers, subcontractors and internal teams throughout the project.
• Monitor job progress, timelines, labour, materials and equipment usage to support effective cost control.
• Maintain a high standard of workmanship, customer service and presentation across all sites.

Key Selection Criteria:

• Desire to go above & beyond to deliver exceptional customer service
• Professionalism, proactive nature & good work ethic
• Previous experience in restoration or related industries
• Ability to lead, mentor & support team members
• Ability to work autonomously & collaboratively
• Ability to manage competing priorities in a high-pressure environment
• Excellent attention to detail
• Physical fitness
• Intermediate Microsoft Office skills
• IICRC Accreditations
• White Card
• Working with Children Check or ability to obtain
• Valid & clean driver

Please note: The successful candidate must have the right to work in Australia, and be prepared to undergo a pre-employment medical examination and criminal background check where required.