Senior Revenue Operations Manager

Who you are

• Bachelor's degree in Business, Analytics, Statistics, or related field
• 7+ years of experience in Revenue Operations, Sales Operations, or a similar function within a SaaS company; experience in CPG, Retail, or trade promotion/pricing analytics highly preferred
• Proven ability to analyze and interpret complex data sets to deliver actionable insight
• Fluent in using AI tools, agents, and workflow automations to eliminate manual reporting and data cleanup, as a core part of how you operate rather than an occasional add-on
• Experience with SQL and Tableau
• Exceptional verbal and written communication skills, with the ability to present findings to leadership
• Demonstrated ability to identify challenges, prioritize solutions, and execute improvements independently
• Adept at working cross-functionally with a focus on aligning multiple stakeholders toward shared goals
• A self-starter able to operate independently in a fast-paced environment
• MBA
• Working knowledge of Salesforce and Planhat (or comparable CS platform)
• Understanding of the CPG trade promotion, pricing, and revenue growth management landscape
• Understanding of the Retail Merchandising landscape

What the job involves

• Eversight, part of Instacart, is building next-generation data insights and analytics platforms that help leading CPGs & Retailers make smarter, faster decisions across pricing, promotions, retail media, and omni-commerce
• We're hiring a Senior Revenue Operations Manager to build and run end-to-end revenue operations across our Commercial organization (Sales and Customer Success), spanning both CPG and Retail
• This is a build-and-own role, not a request-response one: you'll identify what the business needs before it's escalated to you, bring a recommendation, and drive it to completion
• You'll report directly to the Director of Sales Capabilities & Strategy, with broad latitude to design process, own reporting, and act as a trusted partner to commercial leadership across Eversight Sales, Customer Success, and Product, along with cross functional partners like Strategic Finance, Commercial Partnerships and Brand Partnerships
• Standardized reporting and forecasting models live across CPG and Retail, giving commercial leadership one clear view of pipeline, renewals, and customer health
• Dashboards built and adopted across Sales and Customer Success that leadership actually uses to make decisions, tracking pipeline, renewal rate, expansion, and churn risk
• Operational gaps identified and fixed before anyone had to ask, each tied to a measurable improvement in forecast accuracy, data integrity, or process efficiency
• AI tools, agents, and workflow automations built and shipped that eliminate recurring reporting and data cleanup work, cutting manual operational overhead across the commercial org
• Trusted operational relationships built across every team you touch, with clean handoffs and no surprises
• Process documentation and standardized frameworks built as you go, not bolted on after the fact