Senior Robotics Engineer

Hai Robotics is revolutionizing warehouse automation with intelligent robotics systems that deliver true customer value based on a unique combination of scalable standards with customer specific customization. Our mission is to empower fulfillment operations with cutting-edge technology and an obsessive customer focus.

Job Summary

The CEO of the Americas has a bold vision to transform the robotics industry across the region by rallying the AMER team around a mission rooted in customer obsession—not just robotic functionality. At Hai Robotics, success begins with understanding our customers’ challenges and delivering innovative automation solutions that drive measurable impact.

HAI Robotics is seeking a top Senior Robotics Engineer skilled in warehouse automation who understands the agile mindset, various systems (AGV, ACR, AMR), and DevOps philosophies. We're looking for a technical expert for one of the most promising robotic companies in the world; If you possess that rare mix of depth in Hands-on Implementation, Testing, and Systems Engineering, then we are waiting for your application.

Hai Robotics operates in a fast-paced environment where we “Work Hard, Have Fun, Make History.” In this role, you will collaborate closely with cross-functional teams, build relationships with customers and industry partners, and help position Hai Robotics as a trusted leader in warehouse automation innovation.

You will join a world-class team in an environment that combines the energy of a start-up with the scale and ambition of a global robotics leader. This is an opportunity to play a meaningful role in expanding Hai Robotics’ market presence in the United States and globally, working alongside passionate professionals who believe that innovation, partnership, and exceptional service are key to customer success.

Essential Duties and Responsibilities

Role Focus

Leads deployments, mentors Robotics Engineer 1 and Robotics Engineer 2 team members, and drives process improvement, workflow optimization, and standardization.

Aim: Lead complex implementations, mentor engineers, and establish structured, repeatable deployment processes to improve implementation quality and efficiency.

Key Responsibilities:

Project Leadership & Implementation

• Independently lead the implementation of complex warehouse automation projects, such as large-scale deployments, ensuring successful execution, commissioning, and customer Go-Live.
• Coordinate with project managers, software teams, and other stakeholders to manage technical risks, resolve project challenges, and deliver milestones.
• Oversee implementation quality and ensure projects meet technical specifications, performance targets, and customer requirements.

Process Improvement & Standardization

• Independently lead the implementation of complex warehouse automation projects, such as large-scale deployments, ensuring successful execution, commissioning, and customer Go-Live.
• Coordinate with project managers, software teams, and other stakeholders to manage technical risks, resolve project challenges, and deliver milestones.
• Oversee implementation quality and ensure projects meet technical specifications, performance targets, and customer requirements.

SOPs & Training Development

• Independently lead the implementation of complex warehouse automation projects, such as large-scale deployments, ensuring successful execution, commissioning, and customer Go-Live.
• Coordinate with project managers, software teams, and other stakeholders to manage technical risks, resolve project challenges, and deliver milestones.
• Oversee implementation quality and ensure projects meet technical specifications, performance targets, and customer requirements.

Mentorship & Technical Leadership

• Mentor Robotics Engineer 1 and Robotics Engineer 2 team members, providing technical guidance, troubleshooting support, and direction during project implementation.
• Assist engineers with complex robot, software, ESS, WES, networking, and system-level issues, helping them develop independent troubleshooting and root cause analysis skills.
• Guide engineers in following standardized workflows, improving technical decision-making, and maintaining implementation quality.
• Support knowledge sharing and technical development across the engineering team.

Onsite Vendor & Timeline Management

• Mentor Robotics Engineer 1 and Robotics Engineer 2 team members, providing technical guidance, troubleshooting support, and direction during project implementation.
• Assist engineers with complex robot, software, ESS, WES, networking, and system-level issues, helping them develop independent troubleshooting and root cause analysis skills.
• Guide engineers in following standardized workflows, improving technical decision-making, and maintaining implementation quality.
• Support knowledge sharing and technical development across the engineering team.

Certification & Technical Development

• Mentor Robotics Engineer 1 and Robotics Engineer 2 team members, providing technical guidance, troubleshooting support, and direction during project implementation.
• Assist engineers with complex robot, software, ESS, WES, networking, and system-level issues, helping them develop independent troubleshooting and root cause analysis skills.
• Guide engineers in following standardized workflows, improving technical decision-making, and maintaining implementation quality.

Recruitment & Team Development

• Mentor Robotics Engineer 1 and Robotics Engineer 2 team members, providing technical guidance, troubleshooting support, and direction during project implementation.
• Assist engineers with complex robot, software, ESS, WES, networking, and system-level issues, helping them develop independent troubleshooting and root cause analysis skills.
• Guide engineers in following standardized workflows, improving technical decision-making, and maintaining implementation quality.
• Support knowledge sharing and technical development across the engineering team.

Expected Outcomes

• Mentor Robotics Engineer 1 and Robotics Engineer 2 team members, providing technical guidance, troubleshooting support, and direction during project implementation.
• Assist engineers with complex robot, software, ESS, WES, networking, and system-level issues, helping them develop independent troubleshooting and root cause analysis skills.
• Guide engineers in following standardized workflows, improving technical decision-making, and maintaining implementation quality.
• Support knowledge sharing and technical development across the engineering team.

Qualifications

Education

• Bachelor’s/Master's in Robotics, Mechatronics, Electrical/Mechanical Engineering, or equivalent experience that encompasses the knowledge gained through a degree

Required Experience

• At least 4 years of experience as a Robotics Engineer, including 2 years as a Robotics Engineer 2, or equivalent skills and experience. Relevant project implementation experience is required.
• Ability to independently execute implementation tasks and moderately complex projects with limited supervision.
• Working knowledge of robot deployment, warehouse automation systems, ESS configuration, and basic WES configuration.
• Strong troubleshooting, analytical reasoning, and root cause analysis skills across robotic hardware and software systems.
• Experience with server and system deployment, system validation, and technical documentation.
• Effective communication and coordination with project managers, software teams, customers, and other stakeholders.
• Willingness to travel to customer sites as required, potentially up to 80%..

*Candidates must be authorized to work in the United States/Canada and must provide proof of eligibility upon hire in accordance with federal regulations.

Work Environment and Physical Requirements

• Willingness to travel (80%+)

*This job description does not create a contract of employment, nor does it alter the at-will nature of employment. The company reserves the right to modify, interpret, or apply this job description.

*Hai Robotics U.S.A. Inc provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status in accordance with applicable federal, state, and local laws.