Majid Al Futtaim

JOB TITLE
Senior Sales Associate | Majid Al Futtaim Lifestyle | Operations
Role Profile
<ul>
<li>Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.</li>
<li>Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.</li>
<li>Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.</li>
<li>Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.</li>
<li>Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.</li>
<li>Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.</li>
<li>Use Advanced Selling Skills in Order to Better Support the Customer’s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom</li>
<li>Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.</li>
</ul>
Requirements
<ul>
<li>High School Certificate</li>
<li>1-2 Years Industry Experience</li>
<li>Good Communication Skills</li>
<li>Excellent Customer Service</li>
</ul>

Senior Sales Associate - CB2 - MOE

Senior Sales Associate - CB2 - MOE

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