Senior Sales Associate

We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.

What you will be doing:

You will work with customers to identify repair, services, and products solutions to their technology programs. You will be a part of a team that has great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. As a Senior Sales Association, you will be the face of uBreakiFix, delivering award-winning, personalized customer experiences.

Essential Duties and Responsibilities:

• Meet weekly and monthly store sales targets
• Identify solutions to customer's technical challenges
• Convert inquiries and leads to repair appointments and completed repairs
• Sell uBreakiFix products and services
• Deliver world class customer service
• Demonstrate uBreakiFix's Core Values in all interactions

Here’s what the right person will bring to the team:

• A passion for selling, solving problems and delivering solutions
• A love for people and the devices that enrich their lives
• One or more years of customer service/retail sales experience
• A willingness to learn and leverage sales resources provided by uBreakiFix
• Reliable and flexible when it comes to dealing with difficult situations
• The ability to quickly adapt in an ever-changing environment
• Motivated to meet and exceed evolving key performance objectives
• Ability to work a flexible retail schedule
• Six months experience with product service support or electronics troubleshooting
• Knowledge of mobile devices, computers hardware and software
• High School diploma or equivalent
• Strong oral and written communication skills
• Strong teamwork and collaboration skills

About uBreakiFix by Asurion

Since its inception in 2009, uBreakiFix has grown to hundreds of stores nationwide in markets across the U.S and Canada. uBreakiFix has become the preeminent consumer electronic repair company in the industry, largely due to its low-price promise and industry leading one year repair guarantee. uBreakiFix handles everything from phones and gaming consoles, to cameras, laptops, and computers. Our repair professionals bring customers' electronic device back to its original look, feel and functionality - all for much less than buying a new one. We complete most repairs while our customers wait! From water-damage or shattered displays to complex technical issues, uBreakiFix is the market leading fast, affordable, reliable repair solution. Visit www.ubreakifix.com for more info!

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Application Question(s):

• Candidates will only be considered if they have experience in commissioned sales. Please describe your experience.

Work Location: In person