Senior Sales B2B (Freight Forwarder)

We are looking for a Senior Sales B2B for our client to manage, develop and expand key customer accounts in the international logistics/freight forwarding sector.

The role focuses on new business development, key account management, customer retention and revenue growth , working closely with Product, Trade Lane and Operations teams to deliver solutions tailored to customer need in Freight Forwarding, 3PL, International Logistics, Shipping, Air/Sea Freight or Supply Chain Solutions

KEY RESPONSIBILITIES

1. Sales & Business Development

• Develop and execute sales strategies and account development plans for assigned customers.
• Identify and acquire new customers through market research, networking, customer visits and tender opportunities.
• Develop new business opportunities and expand existing accounts.
• Understand customers' business models, logistics needs and market challenges to recommend suitable solutions.
• Prepare commercial proposals, presentations and quotations in coordination with Product teams.
• Negotiate commercial terms and close deals within company guidelines.

2. Key Account Management

• Build and maintain strong relationships with key customers.
• Develop long-term partnerships to retain and grow existing business.
• Conduct regular customer visits and business reviews to identify new opportunities.
• Coordinate with Product, Trade Lane and Operations teams to ensure effective service delivery.
• Organize or support customer workshops and industry events to strengthen customer engagement.

3. Sales Planning & Performance

• Manage sales pipeline, forecasting and account plans.
• Maintain accurate customer and opportunity information in CRM.
• Monitor account performance and continuously identify opportunities for revenue growth.
• Support pricing and service improvement based on customer and market feedback.
• Ensure timely renewal or renegotiation of commercial agreements when required.

REQUIREMENTS

• Bachelor's degree or equivalent qualification.
• Minimum 4 years of sales experience in international freight forwarding / logistics.
• Strong track record in B2B sales, key account management and business development.
• Experience managing large/key accounts and complex customer requirements.
• Strong understanding of international freight forwarding and logistics solutions.
• Excellent English communication and presentation skills , both spoken and written.
• Strong negotiation, listening and customer relationship management skills.
• Proactive, commercially minded and results-oriented.
• Good teamwork and ability to work effectively with cross-functional teams.
• Able to work independently with limited supervision.

IDEAL CANDIDATE

Candidates with experience in Freight Forwarding, 3PL, International Logistics, Shipping, Air/Sea Freight or Supply Chain Solutions are highly preferred.