SENIOR SALES COORDINATOR

Company: Lorio Homes
Location: Aluva, Kerala
Position: Senior Sales Coordinator
Industry: Premium Imported Marble & Luxury Surface Solutions
Experience: 4+ Years
Salary: Best in the Industry – Based on Experience & Current Package
Joining: Immediate / Short Notice Preferred

About the Role

Lorio Homes is a leading showroom specializing in premium imported Italian marble and luxury surface solutions. We are looking for an experienced and result-oriented Senior Sales Coordinator to manage sales coordination, team handling, customer follow-up, reporting, and day-to-day sales operations at our Aluva showroom.

The ideal candidate should have strong experience in sales coordination, team management, reporting, customer relationship management, and sales operations.

Key ResponsibilitiesSales Coordination

• Coordinate and monitor the daily activities of the showroom sales team.
• Manage lead allocation, follow-ups, quotations, customer enquiries, and sales pipeline.
• Ensure timely follow-up with clients and prospective customers.
• Monitor sales opportunities from enquiry to order closure.
• Support the sales team in achieving monthly and annual targets.

Team Handling

• Coordinate and monitor the performance of sales team members.
• Allocate leads and ensure proper follow-up.
• Conduct regular sales follow-up and status reviews.
• Track pending leads and ensure timely action.
• Assist the Sales Manager in maintaining team productivity and sales discipline.
• Support training and onboarding of new team members.

Reporting & MIS

• Prepare daily, weekly, and monthly sales reports for management.
• Track individual and team-wise sales performance against targets.
• Monitor lead generation, conversion, quotations, orders, billing, advances, and pending payments.
• Maintain accurate sales data and CRM records.
• Provide management with regular updates on sales performance and pending opportunities.

Customer & Internal Coordination

• Coordinate with clients, architects, interior designers, contractors, and business customers.
• Ensure smooth coordination between sales, warehouse, logistics, accounts, and management.
• Coordinate product availability and delivery requirements.
• Maintain a professional and premium customer experience.
• Handle customer follow-ups and coordinate issue resolution with the relevant departments.

Required Qualifications & Skills

• Bachelor's degree or equivalent qualification preferred.
• 4+ years of experience in sales coordination, sales administration, showroom sales, or a related role.
• Proven experience in team handling and sales reporting.
• Strong customer relationship and follow-up skills.
• Excellent communication and interpersonal skills.
• Good knowledge of MS Excel / Google Sheets and CRM/reporting systems.
• Strong organisational and coordination abilities.
• Target-oriented with good analytical and problem-solving skills.
• Ability to coordinate with multiple departments effectively.
• Experience in marble, tiles, sanitaryware, interiors, building materials, luxury products, or related industries will be an advantage.

Language Skills – Preferred

• Fluent Malayalam and English is preferred.
• Knowledge of Hindi and/or Tamil will be an added advantage.
• Candidates who can communicate effectively in multiple Indian languages will be preferred, considering our diverse customer and client base.

What We Offer

• Best-in-the-Industry Salary, based on experience, skills, and current compensation.
• Opportunity to work with a premium imported Italian marble and luxury surface brand.
• Career growth opportunities in a rapidly expanding organisation.
• Exposure to premium residential, commercial, architectural, and interior projects.
• Performance-driven professional work environment.
• Opportunity to work closely with senior management and an experienced sales team.

Apply Now

If you are an experienced sales professional with strong team-handling, sales coordination, reporting, communication, and customer-management skills, and can communicate confidently in multiple languages, we invite you to join our growing team.

Location: Aluva, Kerala
Position: Senior Sales Coordinator
Experience: 4+ Years
Salary: Best in the Industry – Based on Experience & Current Package
Joining: Immediate / Short Notice Preferred

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Work Location: In person