Senior Sales Development Representative (Observability)

OkLumia is hiring on behalf of a client

OpenObserve is a developer-forward observability platform. We help engineering teams make logs, metrics, and traces simpler, faster, and cheaper to run, with an open-source core. Our customers span SaaS, fintech, e-commerce, and enterprise.

About the Role

You will report directly to the Chief Revenue Officer and own the top of our funnel: inbound and outbound qualification, lead nurturing, and creating sales pipeline. You will talk mostly with VPs of Engineering and other technical leaders, learn what they are struggling with, and bring the right conversations to our sales and technical teams. This is a senior, manager-track role: you will run outreach yourself and also help design the playbooks, cadences, and reporting that let the program scale.

What will you do

• Research target accounts and run multi-channel outbound (email, phone, LinkedIn, events)
• Reach out quickly to new sign-ups, discover their use case, assess fit and urgency, then advance or route the lead
• Write and A/B test sequences and scripts around real pain points: cost control, Kubernetes complexity, alert noise
• Document what works and keep improving it with data
• Keep the CRM clean and move leads through to SQL
• Share what you learn with Sales and Marketing
• Mentor junior SDRs, help with hiring and onboarding, and set team standards and dashboards

What we are looking for

• 3-5 years as an SDR selling devtools, infrastructure, or observability, or selling into engineering organizations, with a record of exceeding targets
• Working knowledge of CI/CD, DevOps, cloud, Kubernetes, and logs, metrics, and traces, and the ability to explain their value to engineers
• Clear writing and good discovery with both technical and non-technical people
• A data-driven habit: you measure your sequences and improve conversion
• Ownership and curiosity: you prioritize well and test new ideas fast in a startup

What we offer

• A chance to shape the SDR function, help hire more SDRs, and grow into Team Lead, AE, or Manager roles
• Mentorship from the CRO
• Competitive base plus commission and equity
• Full benefits, flexible schedule, unlimited vacation

Location

Remote, in the US or India. Overlap with US core hours is needed, and occasional travel for events or team offsites is possible.