Senior Sales Engineer, New Installation – Elevator | Kuwait

Role Summary

The Senior Sales Engineer New Installations will support the growth of the Company’s new installations business by combining sound engineering knowledge with consultative sales capability. The role works closely with customers, consultants, contractors, and internal teams to understand project requirements, develop technically and commercially appropriate solutions, and guide opportunities from early discovery through order handover.

The successful candidate will be confident discussing technical solutions, reviewing tenders, preparing proposals and costings, and supporting customers throughout the sales cycle. This is a client-facing position requiring strong commercial judgment, attention to detail, and a commitment to safe and compliant working practices.

Industry: Elevators, Escalators & Moving Walkways

Job Location: Kuwait City – Applicants must be currently residing in Kuwait.

Reporting to: NI Sales Manager

Key Responsibilities

• Manage assigned new-installation opportunities throughout the sales cycle, from initial enquiry and project review to technical clarification, quotation, order finalization, and handover to the relevant delivery team.
• Build trusted relationships with customers, consultants, contractors, and other project stakeholders; understand their requirements and recommend solutions that meet technical, operational, and commercial needs.
• Review tender documents, RFIs, RFQs, and RFPs; prepare accurate technical and commercial proposals, costings, quotations, and supporting documentation.
• Prepare and coordinate material submittals, technical clarifications, shop-drawing approvals, and contract-related documentation in line with project requirements.
• Conduct traffic analysis and develop appropriate new-installation solutions, including the required technical dimensions and specifications, to support consultants and customers during the design stage.
• Provide alternative technical solutions where required to address specific end-user, installation, component, or budget requirements.
• Act as a key technical advisor and product advocate, supporting the sales team with presentations, solution demonstrations, and customer discussions.
• Identify and pursue solution-led business-development opportunities within priority market segments and key accounts.
• Coordinate with Field, Projects, Finance, HSE, and other internal teams to obtain the information, approvals, bonds, and supporting documents required for quotations and tenders.
• Ensure the accuracy, completeness, and timely delivery of proposed solutions; communicate progress, risks, requirements, and timelines clearly to internal and external stakeholders.
• Share customer feedback and emerging needs with relevant internal teams to support future product and solution enhancements.
• Maintain sales records, reports, and documentation in accordance with Company procedures and applicable legal requirements.
• Follow Company HSE, quality, compliance, and corporate policies, including all applicable local regulations.

Candidate Profile

Education

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related engineering discipline.
• PMP, CPSP, or another relevant project or sales certification is an advantage.

Experience

• Minimum seven years of relevant experience, including at least five years with an elevator company in sales, design, or a closely related new-installations function.
• Demonstrated experience reviewing technical tenders, developing quotations and proposals, and managing customer-facing technical sales opportunities.
• Experience working with consultants, contractors, and project teams within a construction or building-services environment is highly desirable.

Technical Competencies

• Strong understanding of elevator and escalator new-installation solutions, specifications, and project requirements.
• Ability to interpret tender documents, technical specifications, drawings, and contractual requirements.
• Proficiency in SAP, VIEW, and other sales or proposal-management systems relevant to the industry.
• Strong Microsoft Office skills, particularly Excel and PowerPoint.
• Ability to develop clear, accurate, and commercially viable technical solutions and costings.

Professional Competencies

• Strong negotiation, persuasion, presentation, and relationship-building skills.
• Clear written and verbal communication skills, with the ability to explain technical concepts to different audiences.
• Commercial awareness, creativity, and sound decision-making ability.
• Strong problem-solving, conflict-management, and organizational skills.
• Proactive, customer-focused, and able to manage multiple priorities under deadlines.

Health Safety and Compliance

• Carry out all activities safely and in accordance with Company procedures, controls, and applicable regulations.
• Use and maintain required personal protective equipment and respect collective protections and safeguards.
• Promptly report accidents, near misses, unsafe conditions, defects, and events that may affect health, safety, environmental, or quality controls.
• Respond correctly in emergency situations and actively support a positive health, safety, environment, and quality culture.
• Exercise the authority to stop work where unsafe acts or conditions are identified.