Senior Sales Operations Executive

Roles & Responsibilities

1. Sales Administration

   • Manage daily sales administration and support smooth sales operations.

   • Maintain accurate customer, dealer, and sales records in the CRM system.

   • Process sales reimbursements and ensure timely, accurate documentation.

   • Ensure all sales documents comply with company procedures.

   Vehicle Inventory & Order Management

   • Monitor vehicle inventory and stock availability.

   • Track vehicle production, shipments, and new model launch schedules.

   • Monitor inventory ageing and provide regular updates to management.

   • Coordinate with internal teams to meet sales demand.

   Vehicle Registration & Compliance

   • Coordinate with the Pre-Delivery Inspection (PDI) team to ensure timely vehicle delivery.

   • Apply for Product Codes and prepare import and registration documentation.

   • Ensure compliance with all regulatory and import requirements.

   • Experience in vehicle homologation is an advantage.

   Sales Support & Reporting

   • Prepare sales, inventory, and operational reports.

   • Respond to dealer and customer enquiries on vehicle availability, orders, and deliveries.

   • Support showroom activities, roadshows, exhibitions, and product launches.

   • Assist with sales campaigns, promotions, and incentive programmes.

   • Identify process improvements and support ad hoc projects.

Job Requirements

• Qualifications

  • Diploma or Bachelor's Degree in Business Administration, Automotive Management, Supply Chain, Logistics, or a related field.

  Experience

  • 3–5 years' experience in Sales Administration, Sales Support, or Sales Operations, preferably in the automotive industry.

  • Experience in vehicle inventory management, import documentation, and Product Code applications.

  • Knowledge of vehicle homologation, Singapore vehicle registration, LTA requirements, and import procedures is an advantage.

  Skills

  • Strong organisational, coordination, and communication skills.

  • Analytical, detail-oriented, and able to manage multiple priorities.

  • Proficient in Microsoft Excel and other Microsoft Office applications.

  • Experience with CRM systems is preferred.

  • Self-motivated, proactive, and a strong team player.