Senior Sales Support Executive

Senior Sales Support Executive

Location: Rajkot, Gujarat
Experience: 5–15 Years
Qualification: Graduate in any discipline
Job Type: Full-time
Work Mode: Work from Office

Job Overview

We are looking for an experienced Senior Sales Support Executive to manage sales coordination, MIS reporting, order processing, and distributor support. The candidate will work closely with the sales team, distributors, super stockists, and internal departments to ensure smooth sales operations and timely reporting.

Key Responsibilities

• Coordinate with the sales team, distributors, and super stockists to support daily sales activities.
• Monitor sales targets, team performance, and sales schedules.
• Prepare and maintain sales reports, MIS reports, and performance dashboards.
• Track sales data, distributor records, stock details, and order status.
• Coordinate sales orders, billing, dispatch, and delivery follow-ups.
• Handle escalated queries from customers and distributors and coordinate their resolution.
• Review sales performance and identify gaps or areas for improvement.
• Verify sales expenses, travel claims, and reimbursement requests as per company policy.
• Coordinate with Accounts, Logistics, Dispatch, and Marketing teams.
• Support sales promotions, product launches, and marketing activities.
• Assist management with sales planning, forecasting, and performance reviews.
• Maintain accurate documentation and ensure compliance with company processes.
• Guide junior sales support staff and monitor the timely completion of tasks.
• Recommend improvements to sales support processes and reporting.

Required Skills

• Good communication and coordination skills.
• Strong knowledge of sales support, sales coordination, or sales operations.
• Proficiency in MS Excel and MIS reporting.
• Ability to analyze sales data and prepare management reports.
• Knowledge of distributor management, order processing, and sales documentation.
• Good problem-solving, organizational, and time-management skills.
• Ability to coordinate with multiple teams and handle escalated issues.
• Attention to detail and a proactive approach to work.

Eligibility

• Graduate in any discipline.
• 5–15 years of relevant professional experience.
• Experience in Sales Support, Sales Coordination, MIS Reporting, or Sales Operations preferred.
• Experience in FMCG, Ayurvedic, Herbal, OTC, or related industries will be an advantage.
• Candidates should be comfortable managing sales support activities independently and coordinating with senior management.

Location: Rajkot, Gujarat
Experience: 5–15 Years
Work Mode: Work from Office

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person