Senior SBS Operations Analyst - Bucharest

The Senior SBS Operations Analyst will play a senior and influential role in strengthening the efficiency, accuracy and effectiveness of SBS and Cedant Facultative insurance and reinsurance operations. Acting with a high degree of autonomy, judgement and accountability, they will provide expert operational analysis and consultative support, lead the development of robust process documentation, oversee regulatory and control activities, and drive improvements across both business areas.

As a leading global reinsurer, SCOR offers its clients a diversified and innovative range of reinsurance and insurance solutions and services to control and manage risk. Applying "The Art & Science of Risk," SCOR uses its industry-recognized expertise and cutting-edge financial solutions to serve its clients and contribute to the welfare and resilience of society in around 160 countries worldwide.

Working at SCOR means engaging with some of the best minds in the industry - actuaries, data scientists, underwriters, risk modelers, engineers, and many others - as we work together to find solutions to pressing challenges facing societies.

As an international company, our common culture is defined by "The SCOR Way." Serving both to build momentum that drives the Group forward and as a compass to guide our actions and choices, The SCOR Way is anchored by five core values, reflecting the input of employees at all levels of the Group. We care about clients, people, and societies. We perform with integrity. We act with courage. We encourage open minds. And we thrive through collaboration.

SCOR supports inclusion and the diversity of talents, and all positions are open to people with disabilities.

The SCOR Business Solutions (SBS) Operations team operates within SCOR as part of its specialty insurance and reinsurance activities and supports both SBS and Cedant Facultative underwriting operations. The team provides operational leadership and specialist support for day-to-day operational activity, internal and external reporting, process improvement, controls and system enhancements across both business areas. This senior role is expected to operate with credibility across stakeholders, apply sound judgement to complex operational issues, and help shape scalable, controlled and efficient ways of working.

• The Senior SBS Operations Analyst will provide senior-level operational expertise to the SBS Operations team and broader P&C Organisation, taking ownership of complex analysis, coordination and improvement activity across the following areas:

• Act as a subject matter expert for SBS and Cedant Facultative operations, providing guidance, challenge and recommendations to stakeholders on operational best practice, process design and control effectivenes

• Lead the review, update and creation of process documentation, ensuring outputs are accurate, controlled and suitable for senior stakeholder review.- Coordinate and oversee the key Syndicate timetable activities, including areas such as the Month Close, Regulatory Returns across the Globe, Analytical Segmentation and Operational Management Reporting.

• Define, monitor and interpret KPIs and operational metrics, providing meaningful insight to management and proactively escalating emerging risks, performance issues and control weaknesses that will help P&C Operations and the broader P&C Community.

• Drive process improvements from identification through to delivery, working with relevant stakeholders to agree priorities, manage dependencies and embed sustainable change.

• Analyse complex opportunities across people, process, technology and data to identify trends, root causes, inefficiencies and strategic improvement opportunities.

• Develop and influence recommendations that improve accuracy, efficiency, scalability, control effectiveness and service delivery outcomes.

• Ensure operational practices comply with regulatory standards, company policies, data protection, and audit requirements.

• Lead the onboarding of new business lines, coordinating activities across multiple stakeholders to ensure successful integration into existing operating models and controls.

• Champion the embedding of Operational Resilience requirements within business-as-usual operations, ensuring resilience considerations are incorporated into operational processes, controls, governance and change initiatives.

Provide a senior business perspective on how new technologies could advance SCOR's analytical capability, including but not limited to Palantir, Azure DataBricks, Spark and the use, integration or build of AI models.

Description

The SCOR Business Solutions (SBS) Operations team operates within SCOR as part of its specialty insurance and reinsurance activities and supports both SBS and Cedant Facultative underwriting operations. The team provides operational leadership and specialist support for day-to-day operational activity, internal and external reporting, process improvement, controls and system enhancements across both business areas. This senior role is expected to operate with credibility across stakeholders, apply sound judgement to complex operational issues, and help shape scalable, controlled and efficient ways of working.

• The Senior SBS Operations Analyst will provide senior-level operational expertise to the SBS Operations team and broader P&C Organisation, taking ownership of complex analysis, coordination and improvement activity across the following areas:
• Act as a subject matter expert for SBS and Cedant Facultative operations, providing guidance, challenge and recommendations to stakeholders on operational best practice, process design and control effectivenes
• Lead the review, update and creation of process documentation, ensuring outputs are accurate, controlled and suitable for senior stakeholder review.
  • Coordinate and oversee the key Syndicate timetable activities, including areas such as the Month Close, Regulatory Returns across the Globe, Analytical Segmentation and Operational Management Reporting.
  • Define, monitor and interpret KPIs and operational metrics, providing meaningful insight to management and proactively escalating emerging risks, performance issues and control weaknesses that will help P&C Operations and the broader P&C Community.
  • Drive process improvements from identification through to delivery, working with relevant stakeholders to agree priorities, manage dependencies and embed sustainable change.
  • Analyse complex opportunities across people, process, technology and data to identify trends, root causes, inefficiencies and strategic improvement opportunities.
  • Develop and influence recommendations that improve accuracy, efficiency, scalability, control effectiveness and service delivery outcomes.
  • Ensure operational practices comply with regulatory standards, company policies, data protection, and audit requirements.
  • Lead the onboarding of new business lines, coordinating activities across multiple stakeholders to ensure successful integration into existing operating models and controls.
  • Champion the embedding of Operational Resilience requirements within business-as-usual operations, ensuring resilience considerations are incorporated into operational processes, controls, governance and change initiatives.

Provide a senior business perspective on how new technologies could advance SCOR's analytical capability, including but not limited to Palantir, Azure DataBricks, Spark and the use, integration or build of AI models.

Desired Skills and Experience Qualifications

Required experience & competencies

Experience with data visualisation and reporting tools such as Power BI, Tableau and SQL, with the ability to translate complex data into meaningful operational insight.

Strong analytical skills, with the ability to evaluate complex information, identify key trends and issues, and present clear, evidence-based recommendations to senior stakeholders.

Proactive, curious and self-motivated, with the confidence to challenge constructively, influence decision-making and take ownership of outcomes.

Demonstrated ability to build effective relationships and collaborate across functions, establishing credibility with stakeholders at all levels while maintaining a focus on delivery, governance and continuous improvement.

Strong attention to detail, combined with the ability to identify innovative solutions, design improved operational processes and drive implementation through to successful completion.

Good knowledge of the Lloyd's and London Market insurance environment would be advantageous.

Excellent interpersonal, communication and stakeholder management skills, with the ability to engage, influence and build trust across a diverse stakeholder group.