Senior Scrum Master - Banking

Context

The Scrum Master is the key reference in a squad following an agile framework such as the Scrum methodology. He/she ensures the global understanding of the methodology by the squad and helps the team to maximise the project’s result. He/she protects the team from internal and external distractions.

The Scrum Master ensures the proper use and application of the Agile Methodology and coaches the squad along with the business lines and stakeholders, explaining which interactions with the team are helpful and which are not.

Missions

• Set up and facilitate the Scrum ceremonies (Daily Stand-up, Sprint Review, Sprint Planning, Retrospective) and other meetings
• Schedule and follow the key steps of the methodology
• Guarantee a smooth use of the Scrum methodology and help the Project Team face any obstacles
• Provide assistance or support to the Scrum Team concerning the Product Backlog
• Assist and support the team in the delivery of the Definition of Done (DoD), Sprint Backlog, etc.
• Track team capacity and velocity metrics for planning and progress purposes
• Ensure consistency of backlog in Jira
• Help the Project Team face any difficulties and promote its gradual self-organization
• Remove barriers to team effectiveness and protect the team from outside distractions
• Risk & issue management

Language requirements

• Dutch: /
• French: Fluent
• English: Fluent

Education

• Master or equivalent by experience

Certification

• Scrum Master Certification

Travel

• /

Telework

• Expectation: 50% on site & 50% homeworking

Agile requirements

Agile teams are cross-functional. All required disciplines are represented in the team (analysis, development, testing, etc.). However, although team members have a primary role representing a discipline, they are expected to take on other roles and contribute to other disciplines whenever it helps towards reaching the sprint goal.

Required experience / knowledge

• At least 5 years of relevant experience

Technical experience (mandatory)

• Knowledge of agile reporting and follow-up tools (e.g., Jira)
• Understanding of tooling on automated unit testing, automated functional testing, and continuous integration tooling
• Sound knowledge of software development methodology
• Sound knowledge of project management methodology

Business experience (mandatory)

• Expert knowledge of agile methodology and techniques; agile mindset and coaching experience
• Banking experience

Soft skills / Attitude / Behaviour

The Scrum Master represents and embodies the Agile spirit and acts as a "servant leader," which implies:

• A positive attitude, with empathy, excellent communication skills, and pragmatic approach: listen to the team and support the team in their problem solving, create an environment of open feedback and trust
• Encourages the sharing of knowledge and best practices
• Shows a pro-active approach to the development of competences of the team and each one of its members
• Continuous improvement: There is no failure, only feedback; Agile is about taking everything as lessons, adjusting actions based on the feedback
• Be a team player: encourages team building, based on collaboration and autonomy; use of persuasive power before authority, ask questions before giving instructions, support the team in resolving their problems before providing the answers
• Looks further than the day-to-day objectives, enabling actions in line with the IT strategy

1. At least 5 years of relevant experience
2. Master or equivalent by experience
3. Scrum Master Certification
4. Fluent in French and English
5. Knowledge of agile reporting and follow-up tools (e.g. Jira)
6. Understanding of tooling on automated unit testing, automated functional testing and continuous integration tooling
7. Sound knowledge of software development methodology
8. Sound knowledge of project management methodology
9. Expert knowledge of agile methodology and techniques; agile mindset and coaching experience
10. Banking experience (preferable)
11. Positive attitude with empathy, excellent communication skills and pragmatic approach
12. Ability to listen to the team and support problem solving, creating an environment of open feedback and trust
13. Encourages the sharing of knowledge and best practices
14. Pro-active approach to the development of competences of the team and its members
15. Commitment to continuous improvement and learning from feedback
16. Team player who encourages team building, collaboration and autonomy
17. Uses persuasive power before authority, asks questions before giving instructions, and supports the team in resolving problems
18. Ability to look beyond day-to-day objectives and enable actions in line with the IT strategy