Senior Scrum Master

We are seeking an experienced Senior Scrum Master to drive Agile delivery, strengthen team collaboration and promote continuous improvement within a complex technology environment.

The successful candidate will provide servant leadership, coach Agile teams and stakeholders, improve delivery effectiveness, and support the adoption of data-driven insights, automation and AI-enabled ways of working.

Key Responsibilities

• Facilitate Agile ceremonies, including Daily Stand-ups, Sprint Planning, Sprint Reviews, Backlog Refinement, Retrospectives and PI Planning.
• Coach Product Owners, Business Analysts, Architects and delivery teams on backlog management, prioritisation, estimation and readiness.
• Promote Scrum, Kanban, SAFe and Lean-Agile principles to improve team performance and delivery outcomes.
• Identify and remove impediments, manage dependencies, and escalate organisational blockers and delivery risks.
• Monitor Agile metrics to improve delivery flow, predictability, quality, capacity and team effectiveness.
• Support sprint goals and Program Increment (PI) objectives through effective planning and delivery tracking.
• Facilitate collaboration across cross-functional, distributed and hybrid teams.
• Promote servant leadership, accountability, transparency and continuous improvement.
• Coordinate inter-team dependencies and participate in Scrum of Scrums (SoS) and Agile Release Train (ART) activities.
• Encourage the use of automation, AI-assisted tools and data-driven insights to enhance delivery outcomes.

Minimum Requirements

• Degree or Diploma in IT, Computer Science, Engineering, Data Science or a related field.
• Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master (SSM) or equivalent Agile certification.
• Minimum 8 years’ experience as a Scrum Master or in a related Agile delivery role.
• Proven experience leading Agile teams in complex digital transformation environments.
• Strong practical experience with Scrum, Kanban, SAFe and Lean-Agile principles.
• Experience using Agile delivery metrics and empirical data to drive continuous improvement.
• Experience working with distributed, hybrid and cross-functional teams.
• Good understanding of software development lifecycles, technical delivery practices, risks and dependencies.
• Proficiency in Jira, Microsoft Teams, Microsoft 365, Miro, Lucidchart or similar collaboration tools.
• Technical understanding of APIs, integrations, software architecture and modern software development practices.
• An interest in AI-enabled engineering, automation and emerging technology practices.

Key Competencies

• Strong leadership, coaching, facilitation and stakeholder engagement skills.
• Excellent communication, problem-solving and conflict-resolution abilities.
• Strong analytical and data-driven decision-making skills.
• Ability to build high-performing, collaborative and self-managing teams.
• Adaptability and resilience in fast-paced, complex technology environments.
• Strong commitment to continuous improvement and digital transformation.

Interested candidates are invited to submit their CVs for consideration.

Application Notice: Should you not receive any feedback within three (3) weeks of applying, please consider your application unsuccessful.