Senior / Security Engineer (Malaysia Office)

We are seeking a driven and technically capable Senior / Security Engineer to support the delivery and operation of enterprise cybersecurity solutions. This role offers the opportunity to work across diverse technologies and client environments, contributing to both project implementation and ongoing security operations.

You will play a key role in strengthening clients’ security posture through hands-on deployment, troubleshooting, and continuous support of security systems.

Key Responsibilities

• Deliver Level 1 and Level 2 technical support for security solutions, including incident investigation, root cause analysis, and resolution
• Execute the implementation, configuration, and integration of cybersecurity products within client environments
• Support end-to-end project delivery lifecycle, ensuring quality, timeliness, and alignment with requirements
• Produce and maintain high-quality technical documentation, including design specifications, configurations, and operational procedures
• Provide post-implementation support, including incident management, escalation coordination, and participation in a 24x7 on-call rotation
• Conduct client training and knowledge transfer sessions to enable effective system usage and improve security awareness
• Collaborate with internal and external stakeholders to ensure optimal system performance, resilience, and security effectiveness

Job Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a related discipline
• 2 – 5 years of relevant experience in a system integrator, managed services, or cybersecurity environment. Candidates in infrastructure engineering or presale environment are welcome to apply.
• Strong foundation in networking concepts (TCP/IP, firewalls, routing, and switching)
• Hands-on experience with Windows and/or Linux systems, including virtualized environments
• Familiarity with infrastructure and security technologies, with a strong interest in cybersecurity
• Exposure to scripting or automation (e.g., Python, PowerShell, Bash) is advantageous
• Exposure to security domains such as network security, endpoint protection, SIEM, or identity and access management (IAM)
• Strong analytical and problem-solving capabilities with attention to detail
• Ability to work independently and collaboratively in a dynamic environment
• Willingness to support after-hours, weekends, and public holidays as part of operational requirements